All India Banking Ombudsman list for making complaints

I have dropped a number of mail to
bobhubaneswar [at] rbi [dot] org [dot] in,
gm [dot] customer [at] sbi [dot] co [dot] in,
dgm [dot] customer [at] sbi [dot] co [dot] in,
chairmansbi [dot] customer [at] sbi [dot] co [dot] in,
help [dot] lhobhu [at] sbi [dot] co [dot] in
but nobody is replying my mail regarding transaction details .What type of service SBI provides one can know from this .

sir ,

here by rajkamal, would like to inform you that , 11/04/15(2000 rs) & 18/04/15 (30200 rs ) respectively i put in cash deposit machine of sbi ADB branch chalakkudy ,if i deposit the amount aftr doing the transaction the machine is going off not coming the cash receipt & the amount not crediting the account ,i made a coplaint in bank but they are not responding about the cash which i lost , so i hope you do needful for me

with sincerely ,
rajkamal P

Name of Chennai Ombudsman is old. It is Shri K Chandrachoodan now as per the RBI site

HDFC BANK,VASANT KUNJ,
SECTOR-C,OCG POCKET
NEW DELHI-110070

Subject: S B A/C NO.02731000081658
Cust .Id : 48563144

D/Sir,

I had given a cheque no.205523 on 14.01.2015 for Rs.10000/- to my father Mr.P.K.Motwani to withdraw cash from branch.& he had drawn cash .

On 16.1.2015, Rs.112.36 has been debited for this transaction ( made on 14.01.2015)

The matter was discussed in branch today with bank officials ,but no satisfactory reply was
given by bank officials.

it is requested to kindly investigate & arrange credit of the amount deducted .

An early action is requested failing which I will approach higher authorities including BANK OMBUDSMAN.

Thanks

JAI MOTWANI, M-9818307324/9899903511
D-7 / 7324,Vasant Kunj,New Delhi`110070

My Sister as a thumb impression, So lodge complaint her side . My Sister Smt Shakuntala W/o Late Shri Shyam Lal have a saving a/c no. 1159134662 in central Bank of India , branch W Z 23, Madipur , New Delhi . Her sanctioned widow daughter pension by NW Railway vide PPO No. 20143302506906 dated 04.07.14 . but bank not release of pension and no response by the bank employees, pretence also.
Please look into the matter and payment of pension in her favour and oblige me .

Sir,

I satyaprakash holding the above said A/c my id is 41178507.14/1/2015 I used my debit card in icici ATM Vijay nagar Ghaziabad for withdrawing RS 5000/= because there is no any HDFC BANK ATM near by.
But I am surprised ATM machine has not with draw the cash. then I have used an other ATM HDFC ATM Vijay Nagar Ghaziabad where I came to knaw that the Amount 5000/ has been Dedited from my Account.
Hence you are requested to take imniediate action on the subject and credited the amount in my account earlier as I am facing financial hard ship .

Thanks & Regards
Satyaprakash

Hon sir
with due respect pl refer our telephonic conversation i am not agree with Bank illlegal decision regarding the SSI PART I, I am only confirming that i have no grievance with local branch official MR. Shyam purohit.
bank decision is totally illegal and beyond the business ethics. bank has not replying me that why bank need SSI PART II
Regards
suresh kumar gupta

----- Original Message -----
From: Head Service Quality
To: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
Sent: Wednesday, January 07, 2015 5:15 PM
Subject: RE:'ICICICARE=011-055-250' level3complaint/Savings Account

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of January 7, 2015 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

As per our telephonic conversation of January 7, 2015, we understand that our ICICI Bank official Mr. Shyam Purohit addressed your concerns raised by you.

We affirm that ICICI Bank acts at all times in good faith, with diligence and without any intent prejudicial to the interests of its customers.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT (panchsuresh [at] gmail [dot] com)
Date: Wednesday, January 07, 2015 08:44 AM
To: Chanda Kochhar (MD [dot] CEO [at] icicibank [dot] com)
Cc: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Fw: RE:

Hon CEO
ICICI BANK LIMITED
MUMBAI
pl look into my following issue and take approprite decession in favor of INDUSTRIES.

in breif as follows
1. we need a current account for my PROPRITORSHIP INDUSTRIES, Having following documents.
2. Propritor PAN CARD, VOTAR CARD, SSI CERTIFICATE PART I issued by district industial center govt of rajasthan

bank need SSI PART II, but SSI PART II will be issued when the industried has been ready to operate statge,and SSI Part I issued for Establish theindustries. then pl guide me that without bank account how can industreis will be estblish.
Regards
suresh kumar gupta
9414107928
----- Original Message -----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
To: Head Service Quality
Sent: Tuesday, January 06, 2015 9:11 AM
Subject: Re: RE:'ICICICARE=011-055-250'

Hon sir
I am still awaiting to your decession that can i submit the SSI part I to open new currrent account

----- Original Message -----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
To: Head Service Quality
Sent: Saturday, January 03, 2015 6:08 PM
Subject: Re: RE:'ICICICARE=011-055-250'

Hon sir
Thank you very much for your calling to me and i am fully satisfied from the Balotra branch officer MR. SHYAM PUROHIT. my issue is only to permit SSI PART I, ban by ICICI BANK MANAGEMENT.
Regards
suresh kumar gupta

----- Original Message -----
From: Head Service Quality
To: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
Sent: Saturday, January 03, 2015 4:19 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of January 2, 2015 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

We are looking into the concerns raised by you and will respond to you by 21:00 hrs. on January 9, 2015.

We look forward to your co-operation in the interim.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT (panchsuresh [at] gmail [dot] com)
Date: Friday, January 02, 2015 06:29 PM
To: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Re: RE:

Dear sir
You are continously replying me and takes time only but not reached free and fair investigations.pl lookinto the matter as early as possible.
Regards
suresh kumar gupta

----- Original Message -----
From: Head Service Quality
To: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
Sent: Friday, January 02, 2015 6:12 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of December 31, 2014 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

We are looking into the concerns raised by you and will respond to you by 21:00 hrs. on January 9, 2015.

We look forward to your co-operation in the interim.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT (panchsuresh [at] gmail [dot] com)
Date: Wednesday, December 31, 2014 10:51 AM
To: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Re: RE:

Dear sir
Pl dispose my issue clear cut decession as you are accepting the SSI PART I OR NOT
Regards
suresh kumar gupta
9414107928
----- Original Message -----
From: Head Service Quality
To: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
Sent: Tuesday, December 30, 2014 6:14 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We refer to your appended e-mail of December 22, 2014 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

We request you to provide the name of the concerned branch for further assistance.

We look forward to your co-operation in the interim.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT (panchsuresh [at] gmail [dot] com)
Date: Wednesday, December 24, 2014 08:02 PM
To: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Re: RE:

Dear sir
Your bank decession regrrding SSI PART II illlegal mistake and i am having some more account held with ICICI BANK, So i need this account to open ICICI BANK limited, if you will not permite the same then i have no other option but to close my all other current account and shifted to Other PSU BANK are accepting the SSI PART I
Regards
suresh kumar gupta
9414107928
----- Original Message -----
From: Head Service Quality
To: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT
Sent: Wednesday, December 24, 2014 6:13 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of December 22, 2014 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

Please be assured that your e-mail has accorded the seriousness that it deserves and we are working on your complaint.

We will update you with the status by 21:00 hrs. on December 31, 2014.

We look forward to your cooperation.

Sincerely,

Ashok Kumar Reddy
Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
This e-mail message may contain confidential, proprietary or legally privileged information. The e-mail should not be accessed by anyone who is not the original intended recipient. If you have received this message erroneously, please delete it immediately and notify the sender. E-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, alteration, destruction, etc. Before opening any attachments, please check them for viruses and defects.The notice appended to our e-mails is not intended to prejudice the interests of our customers in any manner or to evade our responsibility for any act of omission or commission done with the endorsement of ICICI Bank Limited.

-----Original Message-----
From: SURESH KUMAR GUPTA(PUNJAB KESARI PRESS COROSPONDENT (panchsuresh [at] gmail [dot] com)
Date: Monday, December 22, 2014 06:37 PM
To: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Re: RE:

Dear sir
While dispose my issue pl note down my following two point vise reply.
1. SSI part I have been issued for estblish the industries by District industrial officer govt of Rajasthan
2.SSI Part II have been issued for industires for Operate the industries.
pl guide me that without the bank account how can industries will be established.
Regards
suresh kumar gupta
9414107928
----- Original Message -----
From: Head Service Quality
To: S.K.GUPTA(PRESS COROSPONDENT DAILY PUNJAB KESARI)
Sent: Monday, December 22, 2014 5:52 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of December 12, 2014 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

We are looking into the concerns raised by you and will respond to you by 21:00 hrs. on December 24, 2014.

We look forward to your co-operation in the interim.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: S.K.GUPTA(PRESS COROSPONDENT DAILY PUNJAB KESARI) (panchsuresh [at] gmail [dot] com)
Date: Friday, December 12, 2014 06:51 PM
To: Head Service Quality (headservicequality [at] icicibank [dot] com)
Subject: Re: RE:

Dear sir
My issue is that the SSI part II have been issued when the industries has ready to operate stage.and SSI part I has been issued to establish the industries.pl guide me that without bank account how can industries will be establish. the bank decision is beyond to natural business justice.pl review your non business decision and permit to open current account with ssi part I.
it seems that your this decision is beerier to industries.
Regards
suresh kumar gupta
9414107928

----- Original Message -----
From: Head Service Quality
To: panchsuresh [at] gmail [dot] com
Sent: Friday, December 12, 2014 5:44 PM
Subject: RE:'ICICICARE=011-055-250'

Dear Mr. Gupta,

We acknowledge the receipt of your appended e-mail of December 10, 2014 addressed to Head Service Quality regarding your Savings Bank Account XXXXXXXX0871.

We called you at 9414107928 at 1:28 p.m. However, we could not reach you.

We request you to forward the e-mail which you have received from our ICICI Bank official, requesting you to submit SSI part II.

We look forward to your co-operation in the interim.

Sincerely,

Sri Venkateshwara

Office of Head Service Quality

CONFIDENTIALITY INFORMATION AND DISCLAIMER
"This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender.You will appreciate that e-mail transmission cannot be guaranteed to be secure or error-free as its contents are susceptible to loss, damage, interception, destruction, etc. Before opening any attachments please check them for viruses and defects.The notice appended to the emails is not intended to prejudice the interests of our customers in any manner or to evade responsibility for any act of done with the endorsement of ICICI Bank."

-----Original Message-----
From: customercomplaints [at] icicibank [dot] com (customercomplaints [at] icicibank [dot] com)
Date: Wednesday, December 10, 2014 07:08 PM
To: headservicequality [at] icicibank [dot] com (headservicequality [at] icicibank [dot] com)
Subject: level3complaint/Savings Account

Name: suresh kumar gupta
Product: Savings Account
Account No: 016701530871
Application No:
E-mail address: panchsuresh [at] gmail [dot] com
Mobile no: 9414107928
Telephone no: +91-2988-223928
Service Request(SR) No: SFA-195339681
Details of complaint: Dear sir
Your one of officer has mailed me that to open current account (For Propritorship firm) SSI part II has must sirji but SSI certificate PART II will be issued when the industries has been establish and ready for operate
Pl guide me that without the current acccount how can new industreis will be instaled. your step 2 OFFICER decession is totaly beyond the natural justice as well as business ethics.
aprt from your bank you are regulaalry advsrtising to open new accounts and other side you are taking unnecessary restrictions

Respected Sir .

My Sevaing Bank Account with State Bank of Bikaner and Jaipur , Branch Indira Market , Bhilwara.And I want to my Bank Account for Net Banking but, Locale Branch not to it from about 10 days and not reply clearly and also say change the Branch of your account

Praveen Kumar Bangar

9414686294

Hello Sir/Madam,

HDFC Bank Acc No.: 03841050017266 , GOTRI ROAD, Vadodara, Gujarat.
NAME: PATEL CHIRAG DILIPBHAI

HDFC bank deducted 280.90. Yes i have some days maitain balance as around 7000.00 but not for 3 months. Actually some days my amount is over 35000.00 rupees. I request you to kindly revert back my money from HDFC bank.

Please find below mail for transactions history.

22 Sep 2014 AMB CHRG INCL ST & CESS FOR AUG2014 22 Sep 2014 280.90 73,803.76
13 Sep 2014 100000079347976-IRCTC_NEW 913121915 13 Sep 2014 11.23 74,084.66
13 Sep 2014 100000079347976-IRCTC_NEW 913121915 13 Sep 2014 86.24 74,095.89
11 Sep 2014 Prin and Int auto_redeem 50300013950452 3304220140911581 11 Sep 2014 30,000.00 74,182.13
11 Sep 2014 int. auto_redemption 50300013950452 3304220140911577 11 Sep 2014 2,800.00 44,182.13
07 Sep 2014 CCABI1AAI625-CCAOneMobikwikSystem 907184056 07 Sep 2014 34.00 41,382.13
01 Sep 2014 IMPS-424422953739-919898770560 424422953739 01 Sep 2014 33,000.00 41,416.13
29 Aug 2014 100000063421252-IRCTC_NEW 829080422 29 Aug 2014 11.23 8,416.13
29 Aug 2014 100000063421252-IRCTC_NEW 829080422 29 Aug 2014 1,931.24 8,427.36
29 Aug 2014 100000063421192-IRCTC_NEW 829080137 29 Aug 2014 11.23 10,358.60
29 Aug 2014 100000063421192-IRCTC_NEW 829080137 29 Aug 2014 2,022.47 10,369.83
26 Aug 2014 NEFT CHGS INCL ST & CESS 050814 26 Aug 2014 2.81 12,392.30
25 Aug 2014 NEFT Cr-ICIC0SF0002-CHIRAGKUMAR DILIPBHAI PATEL-CHIRAG DILIPBHAI PATEL-637090330 637090330 25 Aug 2014 5,500.00 12,395.11
23 Aug 2014 100000059253169-IRCTC_NEW 823082429 23 Aug 2014 11.23 6,895.11
23 Aug 2014 100000059253169-IRCTC_NEW 823082429 23 Aug 2014 1,011.24 6,906.34
08 Aug 2014 INST-ALERT CHG INC ST & EC APR-JUN2014 08 Aug 2014 16.85 7,917.58
05 Aug 2014 NEFT Dr-UCBA0000082-Alpesh Patel-NETBANK, MUM-N217140028052679 N217140028052679 05 Aug 2014 5,300.00 7,934.43
02 Jun 2014 IB BILLPAY DR-HDFCCD-4346786001196632 02 Jun 2014 87.73 13,234.43

Respected sir/madam, i am vishnu D Gupta my mother had made fd with puinjab national bank,
bikramjot branch(branch code 124800),chawani,tahsil haraiya dist basti,uttar pradesh.in the year
of 2000.1)fd account no1248003102133015 named smt champa matuared on 2.11.2003.and 2)fd
no.1248003102133016 named rajendra prasad and vishnu prasad matuared on 2.11.2003 mean while my
mother expired in the year of 2004. at that time i had visited to the bank.the bank manager said
you dont worry about your fd it will continue.but i have visited bank in this year i met with
branch manager mr Rakesh kumar he had renewed said fd again without praposal even i have told him
my mother is no more.thereafter i am become surprised my fd not showing proper interest.so please
do the needful.
This is my complaint but bank ombusman did not responce any way

sir, i am applying for nainital bank recruitment in which there is a need to attach reciept of neft but when i ask for reciept in bank they say that no reciept is given for neft transfer . so sir what shall we do for this , which reciept is to be attached.

Hi All,

Be carefeul with below mentio persons and their call. I am giving few names with their mobile no below.

Name Mobile No
Mr. Kunal Chaudhary "
Agent and manager of HDFC bank and HDFC life" "(I ) 09911983661
(II) 07827037659
(III) 09911457782"
Riya Sharma Agent of HDFC 7827897174
Mr. Randhir Kumar Singh Agent of HDFC 9708229681
Mr D.S. Chauhan HDFC LIFE Agent 91-8130367035
Mr Rahul Awasthi HDFC LIFE Agent "(i) 91-7503779646
(ii) 91-8802511223
(iii) 91-8285921145"
Mr Pankaj Jain HDFC LIFE Agent 91-8287167585

complaint regarding SMS alert
Submitted by mahesh makde
Dear Sir,
I write this to inform you that I am have Saving Bank account in bank of india no. 970616510000437 with the name of mahesh makde .I had registered my mobile no. 9673620690 for SMS alert before 2 months back but I am sorry to say that SMS alert has not been start till now. Please start sms alert on my mobile no. 9673620690. I shall be very thankful to you.

Thanks and regards

mahesh makde
mobile no. 9673620690

Hello,

My card number : 4617 8730 0043 7761

This to complaint that i am recieveing harressment calls from Hemraj from tel.no- +912265614926. He called the landline number of my office using abusive language. I requested him to call my cell.no . He called and was shouting on top of his voice ...very very abusive . he is continous calling my office landline and shouting and abusing my colleques. If this continous i will loose my job. I am willing to pay and steetle my account and i have told them many times and requested for a little time. Please help me or else i will loose my job.

Naseem Mirza