South Indian Bank Consumer Complaint Procedure

Submitted by admin on Wed, 15/07/2015 - 4:56pm

If you are facing any complaints with any branch of South Indian Bank, contact the Branch Manager and give your complaint for its solution on same day.

If your complaint is not solved at branch level, do following:

Stage 1

You will receive the acknowledgement of complaint within 3 days from the date of its receipt. Keep its reference number.

Stage 2

If you are not satisfied with the reply of Regional Head or reply is not received within 10 working days, you can contact the Nodal Officer at Head Office for its immediate solution at the following address:

Mr. V.L Paul,
GM, Administration,
South Indian Bank Ltd.,
Head Office,
Mission Quarters,
Thrissur, Kerala - 680001
Tele : 0487-2420020, Extn: 304

Please click for complaint form of stage-2.

Stage 3

If satisfactory reply is not received from the Nodal officer within 10 working days, you can also write to Senior Vice President (Operations) at HO at the following address:

Mr. Varughese A.G,
Senior Vice President (Operations),
South Indian Bank Ltd.,
Head Office,
Mission Quarters,
Thrissur, Kerala, Pin: 680001.
Email id: ccc [at] sib [dot] co [dot] in

Please click for complaint form of stage-3.

Final Stage

If you are still not satisfied with any of the replies, then you can also contact Banking Ombudsman for the solution.