Andhra Bank Complaint Procedure

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If you have any complaint with any service at any of the branches/offices of Andhra Bank, do following:

Step 1

Visit the Branch and give your complaint to the Branch Manager. Keep its Receipt of your complaint for future reference.

Step 2

If you are not satisfied with the reply of the branch manager then you can contact the concerned Zonal Manager.
Please click here for the address of zonal office.

Step 3

You can contact Head Office (AGM) if not satisfied with the reply of Zonal Manager at:

Sri V Udaya Bhaskara Rao
Asst. General Manager
Andhra Bank, Customer Service Department,
Head Office,  Dr.Pattabhi Bhavan,
5-9-11, Saifabad
Hyderabad – 500004
Phone:  040  23297899

email: customerser [at] andhrabank [dot] co [dot] in

Step 4

If satisfactory reply is not received from AGM then you can contact the Deputy General Manager and Nodal Officer Customer Service at: 

Sri M N Sudhakar
Deputy General Manager
Nodal Officer for Customer Service
Andhra Bank, Head Office, 5-9-11,
Saifabad, Hyderabad City - 500 004. Telangana.
Telephone No. : 040 - 23210234

Final Step

If you are still not satisfied with the reply, contact the Banking Ombudsman (BO) of your area, if the complaint is not resolved at the Bank level within 30 days from the date of receipt of your complaint.