Corporation Bank Consumer Complaints Procedure

Submitted by admin on Tue, 14/07/2015 - 2:53pm

If you are having any complaints with any branches of Corporation Bank, do following:

  • Visit the Branch and contact the Branch Manager. Get the Complaint Form to register your complaint. Remember to keep its acknowledgement and reference number for future.
  • If the reply is not received by the Branch head, you can write to the Zonal office for its solution.
  • If the complaint is not attended or if you are not satisfied with the reply, you can also contact the Head Office.
  • You can also write to The Chief Customer Service Officer and Internal Ombudsman, if satisfactory reply is not received at the following address:

    Shri R K Sinha
    Chief Customer Service Officer and Internal Ombudsman
    Corporation Bank
    Head Office
    Mangala devi Temple Road
    P.B.No.88
    Mangalore-575001

    Telephone: 0824-2443420
    Fax No: 0824-2440650
    Email: ccso [at] corpbank [dot] co [dot] in
  • If you do not receive the reply with in 1 month or if you are not satisfied with the reply received, you can write to the Banking Ombudsman.