Procedure to File Complaint in Delhi Consumer Court

1yr back whn i got registered to adhar.....bt still i didn't get my aadhar & didnt get ny detail or any kind of confirmation.

DEAR SIR

REFER MY BELOW MESSAGE AND REQUEST YOU TO KINDLY HELP ME TO RECOVER MY MONEY FROM THESE FRAUDS.

REGARDS,

PARAG MANIYAR

“QUOTE”

DEAR ALL FD’S HOLDERS

I WOULD LIKE TO INFORM YOU THAT NOW CONSUMER COMPLAINT SITE IS ALSO MAKING FRAUD WITH PEOPLE WHO IS RAISE THE COMPLAINT IN THEIR CONSUMER FORUM SITE

JUST RECENTLY FRAUD WITH ME BY A PERSON OF M/S AKOSHA CONSUMER FORUM, DELHI

MR. ASHOK MITTAL – (M) 07840063506 – ASST. OF CA MR. ARVIND KUMAR - DELHI
MR. RAHUL SHARMA – (M) 09910776557 & (L) 011-65000434 – BOSS OF MR. ASHOK MITTAL - DELHI

I HAVE RAISE THE COMPLAINT IN AKOSHA CONSUMER AGAINST UNITECH FD MY FD NO. IS 1221333 & 1214311 (TOTAL RS.80000.00) WITH ALL DETAILS OF FD ONE MONTH BACK AND I GOT THE EMAIL FROM AKOSHA TEAM THAT I HAVE TO PAY THEIR SERVICE CHARGES THEN ONLY THEY START THE PROCEDURE. SO I HAVE NOT GIVEN ANY WRITTEN CLEARANCE TO THEM FOR START ANY PROCEDURE FOR MY FD AGAINST UNITECH

SUDDENLY ON 14.12.14 MR. ASHOK CALLED ME WITH MY ALL FD DETAILS AND INFORMED ME THAT HE IS CALLED FROM AKOSHA CONSUMER AND THEY HAVE GOT THE MONEY FROM UNITECH AGAINST MY COMPLAINT OF UNITECH FD AND NOW THEY TRANSFER THIS FD AMOUNT TO MY A/C.

SO FIRST I STRANGE AND ASK HIM HOW YOU GOT MY FD AMOUNT I HAVE NOT GIVEN ANY CLEARANCE TO YOU PEOPLE TO TAKE ANY ACTION FOR MY FD SO HE TOLD ME THAT ONCE YOU RAISE THE COMPLAINT THEN WE ARE WORKING ON THIS. NOW FOR GET MY FD AMOUNT I HAVE TO PAY SERVICE CHARGE 7802.00. AND IF I WILL NOT PAY THEN I WILL NOT GET MY FD AMOUNT.

HENCE I HAVE NOT TAKE IT SERIOUSLY AND TOLD HIM I CAN NOT TRUST ON YOU. SO HE FOLLOW UP WITH ME EVERY DAY AND FOR GETTING MY TRUST HE GAVE ME THEIR OFFICE ADDRESS AND THEIR CLIENT NAME WITH THEIR CELL NO. REFER BELOW

ADDRESS:
IGMS CONSUMER AFFIR DEPT
F22 SABHA PUR INDUSTRIAL AREA, DELHI – 110094.

CLIENT NAME – MR. GOPAL PARIK – 08744042825 AND MRS. POOJA – 08447062096

I HAVE TALKED WITH THESE TWO GUYS AND BOTH ARE GIVING POSITIVE REPLY THAT THEY GOT THE MONEY FROM THEM ONLY.

SO I TRUSTED THEM AND ONLINE TRANSFER THEIR SERVICE CHARGES TO THEIR CA MR. ARVIND KUMAR A/C NO. 05881530009246 – RS.7802.00 ON 18.12.14 & RS.6120 ON 20.12.14 – 12.00PM

AFTER TRANSFERRED I CALLED TO MR. ASHOK AND HE PROMISED ME THAT MY FD AMOUNT WILL CREDIT IN MY A/C WITHIN AN ONE HOUR

NOW TILL TODAY IT IS NOT CREDITED AND I AM CONTINUOUS CALLING HIM BUT HE NOT LIFTING THE PHONE.

ON 27.12.14 CALLED BY MR. RAHUL SHARMA, BOSS OF MR. ASHOK MITTAL AND AGAIN HE TRUST ME TO MAKE FINAL PAYMENT OF RS.6120.00 AFTER THAT ALL MY FD AMT WITH INT. AND RS.7802.00 ALSO CREDITED IN MY A/C. I HAVE TRUSTED HIM AND CREDIT AMT IN A/C OF CA ARVIND KUMAR BUT TILL TODAY MY FD AMT NOT CREDITED IN MY A/C.

SO NOW I REALISED THAT THESE PEOPLE DONE A FRAUD WITH ME AND I LOST MY RS.20042.00

HENCE I REQUEST TO ALL TO PASS ON THIS MESSAGE AS MANY AS PEOPLE SO THAT NON OF PEOPLE WILL FRAUD BY ANY CONSUMER FORUM PERSON.

NOW REQUEST YOU TO KINDLY HELP IN GETTING MY FD AMOUNT OF RS.80000.00 FROM UNITECH AND RS.20042.00 FROM MR. ASHOK MITTAL(M)07840063506 & MR. RAHUL SHARMA (M) 09910776557 & CA - ARVIND KUMAR OF CONSUMER FORUM AND ALSO TAKE ACTION AGAINST ALL OF THREE PEOPLE.

PARAG MANIYAR
AHMEDABAD

“UNQUOTE”

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On 12/12/14, Mathew Joe
<mathewjoe97 [at] gmail [dot] com > wrote:
> Dear Lucky Winner,
>
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>
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>
> Diplomat Mathew Joe

sir plz help meI'm send id prof & UID scanning copy & scanning photo graph.
so plz sir hhelp me

sir/mam i make a insurance of phone from appsdaily for 1year but they are not giving me money . they have policy to return money within 21days but 3 months gone they still not give me a money

THE CHAIRMAN
INDIA CONSUMER FORUM - COMPLAINTS
NEW DLEHI

SIR:

FOLLOWING IS COMPLAINT SENT TO KARBONN MOBILE AND THE CONTENTS OF WHICH ARE SELF EXPNATORY. THIS MATTER IS PENDING WITH THE COMPANY FROM THE LAST TWO MONTHS

This mail was sent to Chairman, Karbonn Mobile and as well as to Telecom Regualtory Authority of India and it ismore than two months now New mobile sold by KARBONN is NOT WORKING AT ALL .

i am SHOCKED WITH THE PERFORMANCE OF THIS MOBILE and inspite of making full payment as demanded by Karbonn SERVICES ARE NOT PROVIDED TO ME AND MOBILE IS STILL WITHIN WARRANTY PERIOD

KINDLY INTERVENE AND LET'S TELL ALL CONCERNED THAT THEY SHOULD STOP BUYING KARBON MOBILE AS
THEIR MOBILE DO NOT WORK WHEN PURCHASED. I WOULD LIKE TO HAVE FOLLOWING URGENTLY AS I DO NOT HAVE ANY MOBILE AS ON DATE AND LOOSING LOT OF BUSINESS (SAY FOR FIFTY LACS) AS ON DATE and KARBON MOBILE JUST SEND STEREO TYPE REPLIES AND ROUTED THROUGH THEIR CUSTOMER SERVICE DEPARTMENT TO THEIR CUSTOMERS AND THERE IS NO RESPONSIBLE PERSON IN KARBON WHO CAN SUPPLY NEW HANDSET . I WOULD LIKE TO HAVE NEW HANDSET WITH IMMEDIATE EFFECT AND AS WELL AS DAMAGESAN EARLY ACTION WILL BE HIGHLY APPRECIATED

SANJAY KIRAN SETH From: KRISHAN GROVER [mailto:ssdnkkg [at] gmail [dot] com]
Sent: 02 November 2014 14:11
To: secretary [at] trai [dot] gov [dot] in; advbbpa [at] trai [dot] gov [dot] in; ecretary [at] trai [dot] gov [dot] in; ap [at] trai [dot] gov [dot] in; ibf [at] ibfindia [dot] com; bccc [at] ibfindia [dot] com; pradurmn [at] trai [dot] gov [dot] in;ramchand [at] trai [dot] gov [dot] in; pradvbcs [at] trai [dot] gov [dot] in; pradvfa [at] trai [dot] gov [dot] in; adveco [at] trai [dot] gov [dot] in; advfea2 [at] trai [dot] gov [dot] in; advbcs [at] trai [dot] gov [dot] in; advmn [at] trai [dot] gov [dot] in;abvbbpa [at] trai [dot] gov [dot] in; info [at] karbonnmobiles [dot] com; nodalofficer [at] karbonnmobiles [dot] com
Subject: Fwd: Fw: Fw: SERVICE JOB SHEET(911311400268503) By Registered Post / Email The ChairmanTelecom Regulatory Authority of INdiaNew delhi ​Sir: Below is copy of mail exchanged with Karbonn Mobile the contents of which are self-explantory. Kindly do the needful under advice to me asap Regards Sanjay Kiran Seth​ 9990222550SERVICE CENTER;JANAK INFOTECHC-7/139YAMUNA VIHAR,DELHIHANDSET;MODEL S2IMEI/ESN 1-911311400268503IMEI/ESN 2-911311400370507 ​======================================================​ Aditi MahajanCustomer SupportKarbonn MobileReceived your mail.Kindly advise what steps will be followed after resolution of complaint.it is more than one month handset is lying with your office and nothing has been done on this .I HAVE LOST BUSINESS DUE TO NON - AVAILABILITY OF THIS HANDSET.In view of above, kindly reimburse me Rupees five lacs (as per my earlier mail) toward loss suffered on account of business due to non availability of this handset and as well as mental agony and harrasment faced in calling your office / visiting your office / writing mails / no response from your office .You have also not provided email id of your chairman and as well as your NOdal Officer who need to be updated on this outstanding issue pending from the last one month .AWAITING NEW HANDSET AND RUPEES FIVE LACS AS PER MY ABOVE MAIL ASAPRegardsSanjay Kiran SethOn Sun, Nov 2, 2014 at 12:26 PM, <info [at] karbonnmobiles [dot] com> wrote:Dear CustomerWe acknowledge the receipt of your E-mail.With reference to your mail, we regret to inform you that the complaint would not be processed as replacement.We would like to request you to visit to the service center to rectify the complaint details. Further steps would be followed after rectification of the complaint details.For any assistance please feel free to call us at 18602004660, our Customer Care number from Monday to Saturday (10am to 7PM).Thanks & RegardsAditi MahajanCustomer SupportKarbonn Mobile From: KRISHAN GROVER [mailto:ssdnkkg [at] gmail [dot] com]
Sent: 30 October 2014 12:43
To: nfo [at] karbonnmobiles [dot] com; info [at] karbonnmobiles [dot] com
Subject: Re: Fw: Fw: SERVICE JOB SHEET(911311400268503) THIS IS IN CONTINUATION OF MY FOLLOWING MAILS KINDLY REIMBURSE ME AN AMOUNT OF RUPEES FIVE LACS TOWARD MENTAL AGONY AND HARRASEMENT AS MY WORK HAS SUFFERED A LOT DUE TO NON AVAILABLE OF HANDSET NOT PROVIDED TO ME FROM THE LAST ONE MONTH Thanks Sanjay Kiran Seth On Thu, Oct 30, 2014 at 12:55 PM, KRISHAN GROVER <ssdnkkg [at] gmail [dot] com> wrote: The ChairmanKarbonnmobilesnew delhi Dear Sir: This is in continuation of my following mails and personal visits to your office, but handset in question has not been replaced SERVICE PROVIDED BY KARBONN IS PATHETIC. I have no other option except to take legal shelter in this matter KINDLY ARRANGE TO CHANGE THE HANDSET latest by October 31 2014 under advice to me Regards Sanjay Kiran SethMobile No.9990222550---------- Forwarded message ---------- On Thursday, 30 October 2014 10:53 AM, Sanjay Seth <san_u80 [at] yahoo [dot] in> wrote: On Wednesday, 15 October 2014 2:34 PM, Sanjay Seth <san_u80 [at] yahoo [dot] in> wrote: On Wednesday, 15 October 2014 2:23 PM, "info [at] karbonnmobiles [dot] com" <info [at] karbonnmobiles [dot] com> wrote: Dear Customer, We acknowledge the receipt of your E-mail. With reference to your mail, we would like to inform you that the complaint is under process with the concerned department and it would require some time more. Kindly bear with us till then. We apologize for the inconvenience caused to you. For any assistance please feel free to call us at 18001024660, our Customer Care toll-free number from Monday to Saturday (10am to 6pm) Thanks & RegardsUpendra KumarCustomer SupportKarbonn Mobile From: Sanjay Seth [mailto:san_u80 [at] yahoo [dot] in]
Sent: Wednesday, October 15, 2014 2:11 PM
To: info [at] karbonnmobiles [dot] com
Subject: Fw: Fw: SERVICE JOB SHEET
DEAR SIR, Surprised over your mail`response that handset isnot yet ready. Kindly inform me clearly whether you are replacing the handset or extending warranty by adding the period of sickness i.e. from the date of submitting i.e. 09/09/14 and releasing the handset otherwise I will have to knock the door of consumer court. Awaiting for your prompt reply On Wed, Oct 8, 2014 at 5:33 PM, Sanjay Seth <san_u80 [at] yahoo [dot] in> wrote: On Tuesday, 7 October 2014 11:40 AM, "info [at] karbonnmobiles [dot] com" <info [at] karbonnmobiles [dot] com> wrote: Dear Customer, We acknowledge the receipt of your E-mail.With reference to your mail, we would like to inform you that the handset part complaint is under process now and the same has been escalated to the concerned department also. We apologize for the inconvenience caused to you. For any assistance please feel free to call us at 18001024660, our Customer Care toll-free number from Monday to Saturday (10am to 6pm) Thanks & RegardsManish KumarCustomer SupportKarbonn Mobile From: Sanjay Seth [mailto:san_u80 [at] yahoo [dot] in]
Sent: Monday, October 06, 2014 6:22 PM
To: info [at] karbonnmobiles [dot] com
Subject: SERVICE JOB SHEET DEAR SIRS THIS REFERS TO YOUR JOB SHEET NO. KJASPDL094914K10325 DATED 9/9/2014 ISSUED BY JANAK INFOTECH,YAMUNA VIHAR, DELHI. I AM SURPRISED THAT DESPITE OF REPEATED TELEPHONIC REMINDERS AND PERSONAL VISITS, MY HANDSET HAS NOT YET BEEN REPAIRED THUS CAUSING GREAT INCONVENIENCE TO ME. KINDLY DELIVER ME A NEW HANDSET IN LIEU OF DEFECTED HANDSET AS I PRESUME THAT MY HANDSET IS NOT REPAIRABLE OTHERWISE IT WOULD HAVE BEEN REPAIRED LONG AGO. AWAITING FOR YOUR IMMEDIATE REPLY. WITH WARM REGARDS ( SANJAY KIRAN SETH ) 9990222550SERVICE CENTER;JANAK INFOTECHC-7/139YAMUNA VIHAR,DELHIHANDSET;MODEL S2IMEI/ESN 1-911311400268503IMEI/ESN 2-911311400370507

Dear Sir/Madam,

Kindly see the below mail....... I am register a complain against ATM Transaction:

Dear concern,

Mr. Shrikant Shashikant
Sapre at HDFC Bank Ltd.,
5th Floor Tower B,
Peninusula Business Park,
Ganpatrao Kadam Marg,
Lower Parel (West), Mumbai - 400013

As per your ref letter no NFS541874 regarding the disputed transaction on my debit card. I not satisfied with your given answer and I want to request you kindly re investigate this matter again. As I have not received my money during the operation of this transaction. I have been with your bank since last 9 years and I never face this type of problem.

As per you system gernated statement of NANGAL DEWAT ATM the transaction time was 30th June at 16:30:05 T30A119111 and as per received a SMS that your txn showing at 16:38:57. There is total difference of 8 mins instead of the statement time and txns should be same. After not getting my money from the NANGAL DEWAT ATM I withdraw the money at YBL Mahiplapur ATM at 16:41:38 and got the money successfully.

This is to request kindly check CCTV cameras of NANGAL DEWAT ATM so that the picture should be clear.

Reds,
Devender Singh Bisht

SIRS,

I HAVE A MOBILE CONNECTION NO-9312225598 FROM PAST 12 YEARS.
ON 24-9-2014 MY CONNECTION WAS TERMINATED AND WHEN CONTACTED THE OPERATOR RELIANCE THE SAID THE CONNECTION HAS BEEN TERMINATED FOR REASONS UNKNOWN TO THEM

AFTER TWO DAYS THEY ASSURED THE CONNECTION WILL BE RESTORED.

AFTER TWO DAYS THEY SAID THAT MY DOCUMENTS SUBMITTED 12 YEARS WERE FAKE/

AGAIN AFTER TWO DAYS THEY SAY THEY SEND ME SMS TO RESUBMIT THE DOCUMENTS. THEY NEVER SENT ANY MESSAGES.

THIS IS A GREAT FRAUD MOBILE OPERATOR

THEY NEVER REFUND SECURITY DEPOSIT WHEN CONNECTIONS ARE SURRENDERED-THEY NEVER
SECURITY OF MY PHONE 32954005 TILL TODAYS SURRENDERED TWO YEARS BACK

BEWARE OF FRAUDS-RELIANCE MOBILE

SHYAM SUNDAR
MOBILE NO-9015054005

I have got an email from All In One Holidays Pvt.Ltd,A-61,Sector 65,Noida (UP)-201301 informing me that for arranging visit to many places in India for 5days and 5 nights I have to pay Rs 7599.The list of places is given in their website www.allinoneholidays.com.I have paid Rs 7599 online using credit card on 12.3.14. In order to enable them to process the holiday stay,they asked me to take printout of their "Voucher code Request Form" from their website,fill it up and send it with a D/D for Rs 450 atleast 21 days before the date of holiday.I have sent them the money and the voucher form duly filled up on 17.4.14 asking them to arrange stay in Coorg or Thekady in the month of May 2014.Somebody from their office has told me telephonically that for May is fully booked.Then I told him to arrange in the 2nd week of August 2014.He told me that for August 2014,booking will start in June only. In June I have sent email asking them to book stay in Coorg or Thekady in August.

But so far despite many emails to them including to their CEO,there is no reply from the company.

Hi,

My name is Ajit Kumar. I have taken an Insurgence Policy From ALLIED TRADE MASTERS (Add: 308, 3rd Floor, Vikas Surya Plaza, Plot no. 5, D.C. Chowk, Sec-9, Rohini, Delhi-110085) on 29-07-2014 and my Acknowledgement Code no. is 4/07/28/14/4712. Company's field executive named Inderjeet came at my place and collect amount of Rs. 1145/- and give me a hand written note of policy and after that he said the Printed Insurence policy will be delivered within a Week But its been around 2 months and i didn't receive my policy. I called Inderjeet (Field Executive) and in the Company several time but they don't even pick the phone...

Please do the needful because Traffic Rules are going hard and costlier day by day and its give me tension during Driving my Bike...

Regards
Ajit Kumar
+91-99999-34757

I want to register a complain against :

1- Forun Express Courier and Cargo Ltd - 09911904141
2- Baljeet singh (Employee) - 09410250002
3- Kuldeep (Employee) - 09322107171
4- Harish Verma (Legal Advisor of the Company) – 09971715050,9321604141
5-Rajesh Kumar,S/O Sh Om Prakash,R/O Ma 1/761, Ext-1,Shalimar Garden,Ghaziabad, Shahibad, Gzb U.P.
6-Harish adhwani,s/o sh. dharam singh,r/o 7/392-93, block no.7,khichripur,delhi-91
7-s.k. adhwani,s/o sh. ajay pal singh,r/o h. no. 375, gali no. 10, rajpuri, uttam nagar,new delhi-110059

In the Month of Nov 13 , Baljeet singh came to me and gave me information about the company and insisted to take up the franchise. They explained me about the company policies and gave me information on the process, and assured me that they have business of 30,000 Packets per Month.
He told me to deposit, Rs 2,50,000 for the Franchise in which you will get the Zonal Hub of the Company(Represent Lucknow and near by districts). I was convinced and hence I gave him a cheque of Rs. 2,50, 000 on the name of Forun Express Courier and Cargo Ltd. dated, 03/12/2013 and bank name - HDFC and the cheque number being - 000002.
After paying them
I opened a rented office in Lucknow and hired 3-4 resources but they were having only 2-3 Packets in a day on which I was getting one rupee per packet only

I opened office for almost 8 months on hope that there business will improve but was not aware that it is a fraud company.
When I enquired Parimal Dubey RSM Lucknow that I want the money to be refunded back and hence he told me that the company is a fraud and I have left the company and I cannot help you now. I in turn started calling the company and they told me to talk to Harish Verma and he told me that I will look into the issue . Also they have closed there Lucknow office and all employees have ran away and hence I had no other option left. So I started calling every employee,

Now all I want is my Rs.2,50,000 back and there is nobody I can talk to, so I want everybody reading this to be aware of this company and please spread it as far as you can. It should go to every other individual having internet so that they can be aware of this fraud company. They plan to go to different states of India and make frauds.

They are also running an NGO for this. Also they are involved in many other business activities by which they make fraud, namely - Adhwani group of companies in HR, Insurance, Courier and Cargo, Construction, DAAZE (Inner Wears) and many more, Please be AWARE.

Complete Profile of the Company :

Office Address :
Modi Tower, 98, Nehru Place, New Delhi, DL 110019
011 2621 0618

Please contact me in case of questions,

Proprietor
Sharma
Lucknow - 08497833650

Dear Sir,

I written a following complain on dated-01.07.2014

I would like to draw kind attention that I purchase a SAMSUNG GALAXY GRAND NEO I-9060 mobile hand set on dated- 18.06.2014 from Digital café (A unit of: WDCPL) under the Retail Invoice no. : DC(M) 6025.
Following abnormity found from the 1st day of using-
1) Slow charging - when battery fully discharge it is takes more time to fully charge. Take the observation of charging following status found-
00:00 Min - 35 %, 15 Min- 36 %, Next 23 Min- 38 %, Next 12 Min- 39 %, Net 20 Min- 41%
2) Over heating during charging- When handset connected to electric through charger the temperature of handset increasing after 30-45 minutes temperature achieve near about 60 to 70 C.
3) Less battery Back UP- Maximum battery backup 3-4 Hrs
I was also register a complain on Samsung Customer care by teli-talk under the complain no-8465961711 on dated 01 July-2014.
So I requested you pl. do the needful action for the change my handset.

Against this complain samsung representative reply the following on datede- 1 July 2014

Dear Mr. Mishra,

Good Afternoon!

This is Jitendra from Customer Experience

Thank you for contacting our CEO’s Office.

We sincerely regret the inconvenience caused to you on your dealing with Samsung Services.

With reference to your mail and as per our telephonic conversation, we request you to visit at Samsung authorized service centre nearest to you because we can provide you the resolution only after the proper check up of your handset. We will try to resolve the issue at the earliest.

We appreciate your support and patience and assure you of our best services always.

Warm Regard’s

Jitendra Yadav
Senior Executive - Customer Experience
Samsung India Electronics Pvt. Ltd.

As per trailing mail advise I deposited the handset in samsung care on dated-03.07.2014.

As per teli-talk on 04.07.2014 with samsung customer care representative and samsung service center in- charge some parts of device change due to manufacturing fault so I was requested you change my device by new one
but against this following replied by samsung -

Dear Mr. Mishra,

Greetings!

This is in regards to the complaint of your Samsung (GT-I9060MKDINS), bearing serial (RZ1F22HJ31N).

It is our best endeavor to provide you with impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized; therefore, Samsung products stand out as best as compared to other products in the same category.

Having said that, we always believe that our customers are the best judge and may help with improving our products. Therefore, we take every feedback with an assurance of improvement with every passing day.

The feedback shared by you regarding the product quality is appreciated. We assure you that we are doing our best to give you a perfect resolution for query and you will find no performance difference in your product post repair. Samsung repair process ensures equated performance of your product to your satisfaction.

We hope that you will appreciate the fact that we want to give you the best resolution; therefore, we request you to bear with our efforts to serve you better by allowing us to repair your unit.

We once again request you to visit the nearest Service Center so that we can provide you necessary service for satisfactory performance of your Handset.

In conclusion, based on our discussion we will not be able to cater your request for exchange of the above said product.

We value your relationship with Samsung and assure you of our best services, always!

Regards,

Sanjay Joshi
Senior Executive - Customer Experience

I was reply the above mail yesterday as following-
Dear Sir,

Thanking you for reply
Sir I read the mail and I think that-
1) Your products pass through rigorous quality checks which are globally recognized;according to you Samsung products stand out as best as compared to other products in the same category. Why the said problem found in the said device? Why the poor quality product deliver in market?

2) according to you that you always believe that our customers are the best judge and may help with improving our products. Therefore, you take every feedback with an assurance of improvement with every passing day. why the my problem not take seriously and why you not give the proper solution's of complain?

3) According to you that you assure me that you are doing your best to give you a perfect resolution for query and you will find no performance difference in your product. what is a need of repair in your new device?

4) Sir I was visited your service Center on dated- 03.07.2014 after the taking a call in customer care before 2 days but your service is so good that I am standing here for 4 Hrs for submitting the device. Sir I want to attention that I lose the half day here.I am visiting the service center again again and losing the our time.

Sir I would like to reminder that you discussed the problem in brief on teli-talk with me and you propose the following point
1) you propose the you extend the warranty period for some month
2) Device holing period in samsung service center should not be count in warranty period

both point not addressed in mail why?
I am waiting you valuable reply
Thanks
Regards

Shivendra Mishra

Sir I requested you that pl. resolve the Issue as soon as possible

Thanks
Regards

Shivendra Mishra

i had purchased 2 set top boxes of tata sky dth company.at the time of purchase i was offered 1 gift of IFB oven in january 2014.but till the date i am calling them about my gift & they are neither giving my gift nor attneding my calls to give me a satisfying answer.the details of tata sky purchase coupon are as follows-
serial no-107975(consumer gift offer)

please help me to get my gift

I have given micromax tab on 08-02-2014 for battery replacement at delight servises near shadipur. But till now no information available.my request no. is "N030760-0214-8045298".I called customer cre every day but they are saying 2-3 days from the last 10-15days.some times they are not attending the calls.landline & mobile no. not lifting.very poor response from customer care centres of micromax.they dont care about customer satisfaction.they wait till customer iritates.dont buy m-max product.

from
Chandra Mouli S
8010391497

I bought a Samsung grand on june-2013 from november 2013 it start creating problem of slow battery charging at that time it was informed by the service centre concern at sector 18, chandigrh that it is due to data cable problem hence they replace the cable but after 2 months again data cable start creating problem and they replace this time again but off record because it is replaced by them just 2month ago but after 10 days again cable start creating problem and this time it was straight away denied by them that we will not replace it dis time because accessories has the warranty for only six months but if you see in feb during last replacement it has already crossed the six months duration during that time no condition applicable than why this time however it is clearly mentioned on the warranty card that warranty for 1year and for battery it is six months. Even during my discussion with the service manager mr. Rahul he start treating like I am a culprit I have a video recording for this also. No service record provided by him to me on my request. This is straight away cheating with the general public, it is quite surprise to see that, whatever mentioned on the warranty card is denied by the company. Please help. If video recording and warranty card scan is required I can provide, please help

Hi,

I have applied for a new gas connection on 09/03/2013 and from last one year they are not provide me any response and today they said that you had not applied for gas connection and taken 500 Rs for the address verification and provide me gas connection as early as possible. His employee name Rohit whose no is 8285825534, right now he left the agency , the complete address of gas agency is Sheetla mata gas agency (Indane). Rajeev nagar gurgoan.

Please take an appropiate action against these person for harrassing the consumer

Thanks Pushpinder

Sir,
ICICI Bank Ltd, has debited my account with them for the credit card payment which was made after settlement. But they are still charging till date above that without my knowledge deducted a huge amount of 36000.00 for the credit card with last 4 digit 8003 whose full and final payment was made 2 years back after receiving settlement letter and the agreed amount is fully cleared by cash payment receipts, settlement approval letter the payment is made.
But they never closed the credit card account and sending me statement showing still payment is due.
Please advice how should we move, as writting to the banker is vain / void. I want to file a case against the banker for fradulant practice as without my knowledge they deducted a huge amount from my account.
Sincerely
Mrs Nahida Rahman

I travelled from Singapore to New Delhi on 17th Dec’13. Though I booked my wife and my tickets on Qantas, however since Qantas does not fly to India and has a code share with Jet Airways, so we flew Jet Airways on 9W 0017. I don’t have enough words to describe how bad and pathetic the flying experience was with your airlines. Right from boarding to baggage claim, we faced enough problems for me to write this complaint to you. Following are the problems/discomforts for which I am writing this complaint:
1. At the Singapore airport, the flight was delayed. There was no one who gave us any status on the take off time or an approximate delay.

2. The boarding process was the worst that I have seen till date. First, it tool them the longest time to board everyone, despite standing in queue when our row nos were called, we had to wait for really long to even enter the aircraft. Upon entering, I realized that I and 8-10 more people were still standing when the aircraft started moving. I am pretty sure this is against the safety norms and which Jet Airways very casually flouted. The flight Stewart came and asked me to sit without realizing that both my hand luggage were yet to be stowed. I declined asking him to first put them in the overhead cabin. One bag was on my seat and the other was on the foot area so clearly there was no way that I could sit. However, after about running for 5 minutes he did manage to stow them in the overhead cabin the business class. All this happened when the aircraft was moving and about to take off.

3. My wife’s in flight entertainment system did not work properly. She was unable to play any movie or show. We asked the air hostess’ multiple times to get it fixed for about an hour. After which they did try to reboot not once but twice but it still did nto work. So, I had to lend my in flight entertainment system to her and I could not watch it myself. Clearly this is not something expected from an airline which is trying to pitch itself as a world class airline.

4. I don’t understand the reason why at the New Delhi airport which has aero bridges connected to all gates was not used and we had to take the stairs down the aircraft and then to the arrival gate. The aircraft taxied for a long time and then stopped at one of the gates from where we took the stairs. It just looked like this aircraft was not really planned to land there. Anyways, this isn’t a major concern but something that I noted down for reference.

5. The bags took ages to come on the belt and when they did, we only received 2 out of our 3 check-in bags. We and hordes of other passengers kept waiting for our remaining respective bags which never came on the belt. The airline ground staff initially said they are trying to locate the bag and explained that there is a possibility that another trolley is coming with our bags. However after about 20 mins or so, he said that due to payload the remaining bags were not loaded on the aircraft. After much shouting he agreed to prepare our missing reports but sadly at that time there were only 2 airline ground staff to do that and trust me they were both extremely slow in doing that. Our patience was tested and after even louder shuts from all passengers another person joined in. We were all promised that the bags would come to Delhi and be delivered to us at our houses by the airline the following day i.e. 18th Dec’13. Obviously since jet airways was committed to spoil our flying experience with them, the bags never came to us the next day.

6. I called up the Jet Airways customer care 5 times in the next few days from 19th to 22nd Dec’13 and spoke to different people every time and I must say that it was the worst ever customer care department that any company could have. I spoke to Ms. Parul on 19th, Mr. Deepak on 20th, Ms. Sonam on 20th, Mr, Mayank on 20th and Ms. Ankita on 22nd. Parul was the first I spoke with and she said the bags are at the Delhi airport and would soon be delivered. The next day after much shouting at him, Deepak said that bag would be delivered the same day. The next day I spoke to Sonam and after getting some not so convincing answers from him asked her for any supervisor. After a little hesitation she introduced the Supervisor Mr. Mayank. Mayank introduced himself as the supervisor and promised that the bags would reach the next morning before 8 am, which obviously never happened. Mayank and Sonam were liars as I realized later on 22nd that he was just an employee and not a supervisor (one of the other jet airways employee told me this) that. Is this what Jet Airways teaches and directs its employees to handle with customers. It seems as if this is some sort of a directive in Jet airways to lie and cheat the customers. I am the most disturbed with the lying part of that employee, never expected Jet Airways to stoop to such low levels.

Ms. Ankita was probably the only competent person to have lived up to her promise and the bag got delivered to me by the time she had committed.

It was very sad and unfortunate to see such low level of service clubbed with lot of lies. No one understood my urgency, no one realized that I had to bear monetary losses because of that bag, despite me telling them every time that I am losing money every day because of that bag, they did not have any sense of urgency and handled the case very casually. I don’t understand why it took them so much of time to deliver my bag when it reached the Delhi Airport on 18th Dec and had to be delivered in Delhi itself. All I heard from your employees were false promises and lies.

Dear Sir,
My name is Charanjeet Singh Brother of Policy Holder (Gurjeet Kaur )resident of Vishnu Garden, New Delhi.
Mentioning below the policy details for your kind reference as written on the policy bonds:-

A) GURJEET KAUR
CONTRACT NO : 51005653
CLIENT ID : 85998660
DATE : 27TH MAY 2013
B)GURJEET KAUR
CONTRACT NO : 50940777
CLIENT ID : 85998660
DATE : 27TH MAY 2013
Two months before I received call from LIC agent -Mr. Rohit Sharma ( a fraud call ) , I have his contact number also which is now switched off from the past 3 days .
Mr Rohit said that LIC had some shares with Reliance and now reliance is giving bonus on your policies, provided you buy 2 policies of Reliance Life Insurance and it will be given back to you before the maturity time,that is our guarantee but you need to buy the policy from Reliance life insurance pvt ltd.
He also told me to buy G.M.B (Guaranteed Money Back)Policy only.
They also given me the bonus cheque details which will be released from LIC , given me cheque number and other fraudulent and fake details such as Cheque number and amount etc.
He said , that I will send email to the reliance department now and they will send their executive to make your policy, Reliance person came in 1 hour to make policies and it happend twice when i bought these 2 policies, reliance officer comes at sharp timing after he receives the email.
I have the visiting card of Mr. Rajnish Tripathi:-
[Rajnish Tripathi (Team Manager)
Reliance Life Insurance Co. Ltd.
H.O.TA-204,Main Road Tughlakabad Extn.
New Delhi-110019 ]
Rajnish Mobile number : 9213655944 - Email : rajnish6283 [at] gmail [dot] com : Number is working
Hassan's Mobile : 09717809085.He was not having visiting card that time.Number is switched off
Rohit Sharma (Fake LIC agent - helping hand to grow Fraud business of Reliance Life Insurance policies.
Rohit Sharma's Mobile - 09716673429.Number is Switched off
Mentioned above the contact number of Rajnish Tripathi and Mr. Hassan who came to my home after receiving email from those Fraud persons -Rohit Sharma and Neetu Gupta.
I believe that both of these reliance agents know the full details of that fraud person who has send them the leads to go and pick up cheque and make policies.
After inspection at Senior level only you will come to know who is playing these games behind to fool the people.
I am utterly sure that this call was made by reliance agents to complete their sales targets and befooling the innocent people who come in their trap.They can go up to any extent.
MR Rohit ( Fraud LIC agent ) and Miss neetu gupta ( another fraud lady ) told me that your cheques will be released soon once you make these policies .Miss neetu gupta said to me , sir i am like your sister , i promise you - next time you do not need to make any policy of reliance after completing this criteria to get your LIC cheques.
Mr Rohit was the one who has connected me to this lady sitting some where else or next to him to talk to her as she is working in cheque release department.
I called up LIC head office yesterday when I noticed that Rohit(Fraud) has not been picking up his phone from past 2-3 days .LIC Officer told me that we have already put notices and articles still we do not understand why everyday people come in their trap!
Mr Rohit told me that once you receive your LIC bonus cheques , next week of that we will cancel your reliance policies on our behalf (lic) and you will get the money within one month time.
From our side we were unaware about any of these LIC articles , I am sure that there will be many innocents who are suffering from this Fraud of Reliance!!
I did went to your janakpuri branch today in the morning, there your office asked me sir why did not you informed us within 1 month of this policy instead of coming after 2 months ?
I replied him, that This fraud man was playing with us since 2 months and he asked me to wait untill 7th july you will get all your LIC cheques with bonus + your all reliance policies will be sent at your home by cheque after its cancellation and it will take maximum one month , that is our responsibility, you do not need to ask any question from reliance officer who will come at your home.And i done the same since i was waiting for my cheques.
Past 3 days when i find his mobile was switched off , i suspected he could be a fraud and let me verify with LIC.
My father is handicapped and senior citizen, he invested his money just to get some bonus and get his proper surgery done for his paralysis treatment.
We are still waiting for our invested money to be given back to us so that i may proceed with my fathers treatment.
He is a patient , if anything happens to him or if his treatment is not done at the earliest , who will be responsible any mishappening ??
Reliance will take responsibility for my father ?? who are making fake calls to trap innocent people.
I request you to Ban Reliance Life Insurance so that they may not harass and cheat the innocent people ,just and just to achieve their sales targets.
Thanking you
Regards
(Charanjeet Singh)
+91 9560728263

Hi,
I am Geetanjall Verma ,employed in tatasky company since more than one year.I have heard that Customer helpline is for helping the Customer.I have always tried to give full 100% work for the customer satisfaction as for me customer is more important that any other thing.As per thinking,I did the same for one of the tatasky customer Mr Rajinder Kumar,Actually he has already one of the STBs in his premises and he has registered two more STBs in his prmises from dealer side but later he cancelled these two STBs due to false commitment,But tatasky company STBs activaton charges Rs 1600/- were debited from his account .After that his tatasky accoount got deactivated.So he was not able to view any channel.On last sunday he called helpline and talked to me on escalation desk which is just to make the fool to the customer.He talked to me he was very irrated.So I promised him that I will refund his money back till 5:00PM and I did the same by contacting our consult department on preority basis.a nd his money was refunded to his account Rs 1600.Later some our TLs catched that call and asked me that why I have cmmited this promise who are you to do so, then I told hi then why you have putted me on esclato desk.So I want to say that they are rude people not only manager of the tatasky process also Tls. I want to suggest please do not take tatasky connetionsare also worst.They promise that connection will be installef wothin 24 hrs but it tkased more than 24 days
So pleasesssssssssssssss don't take tatasky conneciton

Thanks
Geetanjali Verma