Karnataka Bank Consumer Complaints Procedure
If you are facing with any complaint with any branch of Karnataka Bank Ltd., do following:
Step 1
You can give your complaint by phone call at Karnataka Bank toll free number.
Step 2
If satisfactory reply is not received, do following:
- Give your complaint in writing to the Branch Manager for its quick solution within 1 week.
- Register your complaint in complaint form. Obtain its acknowledgement and reference number.
Step 3
If you are not satisfied with the solution given by Branch head, you can give your complaint to the Regional office.
- Please click here to see contact details of Regional Office.
Step 4
If satisfactory reply is not received from RO within 2 weeks, you can also give your complaint to the head office :
Chief Manager
Karnataka Bank Ltd
Customer Service & Grievance Redressal Cell, Head Office
Mahaveera Circle
Mangaluru - 575002
Tel: 0824-2228322/2228318
Fax: 0824-2225587
The head office tries to solve the complaint within 3 weeks.
Final Step
You can also write to Banking Ombudsman (BO) if you are not satisfied with the reply after 1 month.