Consumer Complaints Tips - read before making complaints!

DEAR SIR,
REFERRING TO THE ABOVE, I WRITE TO INFORM YOU THAT ABOVE SAID CONNECTION HAS BEEN TERMINATED DUE NON CHECKING OF ADDRESS PROOF. I WOULD TO INFORM YOU THAT NO ONE HAS COME TO ME FOR VERIFICATION. NOW I REQUEST TO KINDLY REFUND MY AMOUNT (DEPOSITED) TO MY FOLLOWING ADDRESS UNDER INTIMATION TO ME

M H PRASAD
424,A,POCKET-2, MAYUR VIHAR
PHASE-1
NEW DELHI-110091
9716812325

this is my number 9328386308(reliance)
hello sir sorry to disturb u i have to talk with u for my internet prob skim. actually sir i activate 16rs whatsapp skim on 26/03/2012 and its regular active thanks for it but after my this skim also my balance are cut by your company. so plz solve my problem cuz 3 times i talked with your customer care executive but still its no result and my balance cut again so plz do something and try to solve my problem.

my problem is not solved still right now. its completed 2 days and your executive promise me that my prob will be solved within 48 hours but its time to over yaar. its completed 48 hours and my prob is not solved.
not solved my prob and also not give me my refund. its approximate 25 or 27rs. plz do something otherwise i have to do something.
this is my complain no. 200564693(Wednesday-11:40am)

Non Deliver of Committed Products

I had attended a ICCA '12 at jipmer, Pondicherry. Got mail from these people that they will give us a 16GB pen Drive with a International Certification for Attending the Session. I had also paid Rs.850.00 and attended one session .when i asked about that pen drive and certificate . On that Day they told will sent it by Post to my Address. But i did not Receive any of these . then i Tried to Contact a person who Organized with me : Sathish --7373735253 is his contact. His mobile was in switchoff mode from the next day of this conference.

Then i had sent several Mails to this technoforum.co.in contact mail id . i get reply from

Dr. Saikishore Elangovan, MCA, Ph.D., PDF
Convener – 3rd ICCA2012,
Chief Information Officer & Chief Network Engineer,
Techno Forum Software Solutions, Sydney, Australia
saikishore [at] icca [dot] org [dot] in || icca.org.in

Till today i did not get proper response from these techno forum.Later i heard that these people had not distributed to many College students what ever they had committed .

Still 23-01-2013 there is not proper point of Contact address, no proper phone no, no one to take response about any problems.
now they are sending us mail for next conference

win8.asdf.org.in/#index.html

Students and Professionals Be aware of these Fake Advertisements and Be alert . Dont waste your money.

First ask them to give Their Office Address, Contact no . ???

What ever printer in that Techno forum Research & Development Center, 27, 3rd main road, Kumaran Nagar Extention, Lawspet, Pondicherry-605008 is K.K 's House at First Floor .

There is no Research Center and all .

Here with i had attached the Proof the id card they had issued me .

I am surprised and disturbed to receive your email and a letter signed by Dinesh dated 26th June regarding your false charge against me about soliciting official data from any of the employees of Simplilearn after my resignation. I have documented my reply to Dinesh's letter in the attached file. I am also sending this letter to you through registered post.

At the time of joining, I had signed the employment contract of Simplilearn and have complied to all the terms and conditions. I have been harassed and forced to resign from the company as I insisted to clear my incentive dues. After resignation, you can not force me to sign any other document and link it to my pending dues (salary for 11 days and pending incentives) and relieving letter.

Hence I would request you to please clear my pending dues and issue the relieving letter asap. Else I will be forced to take the legal actions / approach to concerned authorities like NHRC to seek justice.

My self & my wife are having reserved sleeper class ticket from Secundrabad to Visakhapatnam for the journey date of 21-12-2012in Godavari express.(PNR 4655498574/ Berth no. S-10 / 11 and 14). But boarded the train at HYDERBAD station. Just before the arrival of Secundrabad Rly Station, TTE came and collected penalty of Rs.740/-,by force and told that you are traveling without ticket from HYDERABAD to SECUNDRABAD. The Excess Fare Ticket no.P406165/21/12.
The charges per ticket is Rs.120 + Rs. 250 = Rs.370 and hence Rs.740 for 2 tickets collected from. This is highly irregular and unreasonable.

Hence, I request the concerned Railway authorities to look into the matter and do justice by refunding the excess fare amount of Rs.740, which was recovered from me, by force.

Thanks & Regards

C.V.RAMANA.

I am a cancer patient and had to travel from Jammu to Mumbai for periodical checkup at Saifee Hospital, Mumbai under cancer patient quota in 3 A compartments. I had hospital letter issued by Saifee Hospital which was signed by the doctor with hospital stamp on it under registration number 34748. I approached to reservation counter # 2734 at Jammu Tawi railway station on 22nd November 2012 at 1415 hrs. to book my ticket. The person at the ticket counter refused to book my ticket by rejecting the hospital letter saying that it doesn’t have the doctor’s stamp on it. I went to the DRM’s office and brought the matter to his attention, he said that it has nothing wrong with this letter as long as hospital stamp, registration number and doctor’s signature on it, it is acceptable. I came back to counter again and told the person at the said counter what exactly DRM said to me. I am very sad to say you that, the person at the ticket booking counter insulted me in slang language as SAHAB KA BAAP BHI AAYEGA TAB BHI MAIN TICKET NAHI DUNGA and he thrown out the hospital letter at me. I request you to look upon this matter. Person, who doesn't have any sense of manner, should not take any post of public interaction. I request that strong actions should be taken against the IRCTC staff because this is a blunder of IRCTC. Think once that how a cancer patient can travel in such scenario as it is a long journey from Jammu Tawi to Mumbai and there is no confirmed seat available in tatkal booking too. I stepped out the station and found out a travel agent and booked a tatkal ticket for the next day by paying extra charges to the travel agent also spent two days and night at Jammu Railway station to board the train to Delhi and then a day at New Delhi Railway Station with escort. Now sir, what will be your comment after knowing my horrible experience with the railway organization? I was mentally tortured by the ticketing staff. Probably I don’t know how many passengers have been suffering like me on daily basis. I have submitted a complaint vide complaint reference No. W/NR/FZR/000013871 on 5th December 2012 on IR Web Portal under complaints and suggestions page for the reimbursement of my ticket. Hopefully I will get justice from our prestigious Railway organization by accepting my claim ASAP.

In the month of july 2006 i had requested for a change in my bill plan to the 299 plan along with 1GB of 3G service. I received a call after few days from the customer care (date unknown) confirming that my new plan and my 3G services are active. Again after few days (date unknown) i got a call saying that a complimentary 2GB of internet usage will be given to my number free of cost for 3 months after which the 2GB will get automatically deactivated and the 1GB that i had asked for will continue. At present, as per the customer care, when the complimentary 2GB service got activated (which i never asked for), apparently the 1GB that i had requested for got automatically deactivated. This has happened without my knowledge or consent. Now the complimentary 2GB has also been deactivated as the 3 month period as promised by airtel is over. But my 1GB (that i had placed a request for) has been deactivated 3 months back and its not been reactivated after the expiry of the complimentary 2GB service. My internet usage from oct-nov is 1.66 GB (as per airtel cust care). Now i have been charged 18,158, out of which 17,000 is for 3G internet usage. Customer care states that 1GB internet usage costs 15,000 rs. I agree that i have exceed my limit by 0.6GB. I am willing to pay the additional cost. But i am not going to pay for the 1GB that was deactivated without my knowledge. How come airtel never intimated me that my bill amount has gone way beyond my credit limit (which is 7900rs). Else for everything and anything airtel calls up for new offers. Now when my bill has been shooting up enormously, nobody bothered to call. Cancelling my connection without my knowledge and charging me is CHEATING AND FOOLING the customer. I am repeatedly trying to explain this and the customer care person does not even want to acknowledge the fact that there was a miscommunication from airtel's side. He still sticks to saying one thing repeatedly "i understand what your saying mam, but you still have to pay 18,000". I hereby am not finding fault in your billing. You calculation for 1.66GB might be right. What i am trying to stress here is that i am supposed to have a 1GB connection active on my phone as per my request. The customer care has also confirmed its activation. THIS CONNECTION WAS DEACTIVATED WITHOUT INFORMING ME!!!!! Had it still been active, out of the 1.66 GB usage, charges for 1GB would have been deducted and i would have had to bear the expense only for the excess 0.66 GB that i have used. Customer care says that deactivation is an automated process and it is not manually done. INFORMING AND TAKING CONSENT OF THE CUSTOMER IS A MANUAL PROCEDURE WHICH SHOULD HAVE BEEN DONE. Kindly look into this matter and do the needful.

refund of wrongly charged services

I am a user of your BSNL pre paid mobile service. My BSNL Pre Paid No is 9451830633. A week ago I got a message " Thank you for Subscribing Wap service. You have been charged Rs 5 / 30 days. For other exciting subscription packs details, SMS HELP SUB to 5888899 (Toll Free) and deducted Rs 5 from my balance. Sender “588881005" , For that mesg I made a call to BSNL call center no 1503. and there one of executive (Name unknown) said that you have activated that service so your balance has been deducted. But neither me nor my family members or friends activated this service on my mobile number. I want to know that without activating from my side how can this service has been activated and how the balance has been deducted. Bsnl executive replied that service no 54000 is activated on mob & provided me Docket no “K11UE305308 on 11.11.12 At 02.45 P.M. assuranced that now the service is deactivated further there will be no deduction in your mob. Beside this the same deduction repeated on 12.11.12 at 1.59 P.M. Again I loged complaint on BSNL no 1503. Provided me new docket no “K12UE 306947” at 08.26 P.M. What will I do with these fraud Docket Nos.?
Pl note with in a week I lost Rs 50. pl refund the wrongly charged amount. Customer care executives don’t want to hear the matter carefully. Very wellknown speech “Server is down we can not help you call after 3-4 Hrs”
I hope it is enough to know my problems.
With regards
Nitin Bhatt
S/o M.M.Bhatt

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Search By:

DocketNumber Name Mobile Number Callback Number Called Date State District Complaint Related To AGENTREMARKS Current Status Nodal Resolved On Nodal Name Nodal Comments BookedBY
K12UE306947 Mr. Hemant 9451830633 9451830633 11/12/2012 8:26:29 PM UP East Barabanki vas deactivated CC-58888 URL not working Request - vas deactivated CC-58888 URL not working............9451830633 11/12/2012 9:16:30 PM Move IN VAS CSRWAN CC Agent

On above docket No K12UE306947 The Executive Posted date 11/12/12
Search By:

DocketNumber Name Mobile Number Callback Number Called Date State District Complaint Related To AGENTREMARKS Current Status Nodal Resolved On Nodal Name Nodal Comments BookedBY
K11UE305308 mr.... 9451830633 9451830633 11/11/2012 2:45:43 PM UP East Lucknow vas deactivated CC-54000 URL not working Request - vas deactivated CC-54000 URL not working from this no....9451830633 11/11/2012 3:17:24 PM Move IN VAS CSRWAN CC Agent

In this District is Posted Lucknow, while I reported Barabanki
Both show the complaints are solved.Still I am suffering from the same problems as usual. Pl refund the wrongly charged amount.

sir/madam,
I was go to SBI, Bundi branch (5705), and asked to open saving account in SBI, but a madam, i didnot know the name, repled me that we have no any form. and then i asked about that when will I get, then she repled that 8 to 10 days. it means to open account in SBI branch a man wait atleast 10 and more days.
please take seriously action.
regards,
vikas khatri,
vikaskhatrindrf [at] gmail [dot] com

we are not able to update windows and antivirus. message coming you may be victims of sofware counterfeiting.

I am a user of Reliance GSM Prepaid connection in Ahmedabad, Gujarat (India)
On 20 Sept I activated night calling pack of Rs. 69, for unlimited reliance mobile to reliance mobile calls all over India from night 11 pm to morning 6am for 15 days.
Now I made 2 calls to a reliance mobile in Delhi one at 11:02 pm and another at 11:29 pm and one call to local reliance mobile in Ahmedabad at 11:30 pm, I am charged for all these three calls.
I called up customer care, they answered the call, said that the "network is down" and disconnected the call.
This is just so much ridiculous.
Dont understand what these reliance people are doing.
I have already made another complaint regarding reliance blackberry services, and now this one more issue on the same day. Worst of all, they dont even talk properly, all they do is, DISCONNECT YOUR CALL (simply hang up).

I spoke with Zuber, a supervisor in customer care team & I'm told that my night plan is not active.
I asked him if it is so, can he see that I made a call last night (20 Sept 2012) at 1 am on a Reliance Mobile number and the call lasted for over 40 mins and I was not charged for this call, he said he doesnt know.

I asked him, if he doesnt know whom should I speak to, he said he is registering my complaint and it will be resolved in next 48 hours, I asked if my plan is now active & whether or not can I use it, he says, no I must not use it as the plan is not active.

I told him that I have the information of the e-recharge of Rs. 69, I can give him that but I want my plan to be activated, he says, he cant do anything as of now & he disconnected my call.

Then, on 22 Sept 2012 evening 9 pm:

I received SMS from Reliance that the call charges charged to me for calls made on 20 Sept 2012 on Reliance mobile after night 11 pm (despite of having activated my night calling pack) are charged correctly and so I wont be receiving any refund at all for those call charges.

I called up customer care & told them that, I have received SMS from Reliance immediately after having done recharge of Rs. 69 that my night calling pack is activated & I can now enjoy free reliance mobile to reliance mobile calls from night 11 pm to morning 6 am for 15 days, and not only that, I had made few calls on 20 Sept 2012 from 1 am onwards on Reliance mobiles in various parts of India and those calls in total would have been approx. for over 45 mins and I was still not charged for those calls, this proves that my Night pack was activated and they just said, "I WONT BE REFUNDED ANY MONEY" and disconnected the call.

My night calling pack for which I paid on 20 Sept 2012 at 00:49 WORKED TEMPORARILY FROM 1 am to about 1:45 am and after that is not working since 20 Sept 2012 11 pm (although the validity is 15 days).
The calls that I made after 20 Sept 2012 are not going to be refunded as Reliance says those calls are charged correctly.
When I explained them the entire situation (for about 10th time ever since I have made the complaint), they didnt bother hearing it, said "NO MONEY WILL BE REFUNDED AND ALL CALLS ARE CHARGED CORRECTLY".

Here are my recharge details for the transaction of Rs. 69:

Receipt No: AMIR26052945
Relationship Number: 600142606004
Subscriber Number: 08905680129
Transaction Reference Number: 25058217
Payment Date and Time: 20 Sept 2012 00:49:06
Payment Amount: Rs. 69
Payment Mode: Debit Card
Authorisation Code: MHCC2812502547

I have purchased SAMSUNG LCD TV, 40 inches (Model no. LA40B5501) in the month of September 2009.This product of Samsung comes with a warranty of one year.

SAMSUNG has cheated me right from the date of purchase by supplying “Defective LCD TV”.

This is evident from the fact that within few months of purchase the MOTHERBOARD of the LCD-TV stopped working and after taking up the matter repeatedly with the service centre it was replaced with a new one.

However, Real flavour of buying Samsung TV was yet to be seen. First, its circuit got damaged then its remote had issues and to get them repaired, I’ve spent my hard earned money only because Samsung has supplied me the defective product.

Now the biggest part, "the LCD screen" started showing its true colors which are nothing but the negative like images i.e. to say whatever we see in SAMSUNG LCD TV, because of expertise of SAMSUNG it is seen with a perfect blend of black color.

After this latest problem started, I again took it to the service centre of SAMSUNG and was informed that the estimated cost to replace the LCD screen in INR 25000/-

Wow, I am amazed by the Business Model, SAMSUNG has designed to cheat the innocent customers, they overall realize double the amount of MRP through the route of service on their Products because they have designed their products in such a way that all the major parts of the product start getting non-performing/ineffective at the end of warranty period so that through the route of customer service centre the customer pays for all the parts again.

In my case I was lucky, at-least the motherboard got damaged in warranty period so I saved few bucks otherwise the cost would be like, initial cost 57,000/- then for the motherboard, then for the circuit, then for the remote and now for the LCD screen. Overall the total cost would land up somewhere around INR 1,14,000/-

I have purchased SAMSUNG LCD-TV and one of the reason behind buying was the competitive pricing of SAMSUNG product but I being the innocent buyer could not realize the master game plan of being trapped by SAMSUNG.

This is to highlight that an innocent consumer should be saved of the pain of using such Defective Product/BRAND. Even if there is some technical error, I believe it can be resolved. I expect from Brand Samsung to resolve this issue in best manner possible to set an example for the consumer at large and prove themselves.

Keenly waiting for resolution of the issue.

Thanks & Regards
Naveen Kumar
9810236398
naveen [dot] k [at] gail [dot] co [dot] in
naveen1407 [at] gmail [dot] com

miss behavior of staff
Dear
sir/mam
I am very disappointed take to miss behavior with me of the Staff of state bank of India (BHAINSAWA).Branch code 08428. Field/deputy manager (Mr. Ramkishor sharma) have use to lose words & odd language with every one costumer of SBI please take immediately take action with him Monday, 13/08/2012 - verified)

APPLICANT MAHESH KUMAR KUMAWAT
POST KARANSAR VIA RENWAL
TH PHULERA JAIPUR
RAJ. 303603
MOBILE 09828219224

Hi Friends,

I would like to share some of my experience with consumer court case. I happened like i was totally frustrated with the service and handling of my new royal enfield. I got some series problems within couple of months from purchase, i showed lot of patience and visited the service center for n number of times in a short period. but the kind of response i got from them was worst and they failed every time in solve the issues. I kept on telling them that ill drag this issues to the consumer forum, but they never took me serious. finally i made up my mind and started gathering the information about how the things work and the procedure related to consumer court.
I filed the case, and they received the notice for the same, then the matter become serious for them. later i got couple of calls from the dealer, they were completely changed this time and was promising me to get it service at my door step. but at that time my mind was completely made up, could be due mental harassment and frustration i gone through for one year.
so the case went on for nearly 8 months and result were made in my favor. i was on top of the world that day.:)
few things you must do when u get any new product:
1) get the bills with all signed.
2) if u r getting serviced ur product, keep the documents and bills for the same.
3) before signing any paper for the company, read the declaration and mention the word if not satisfied and then sign. this will help when u go legal. I had missed this part, and the company guys edited the job cards writing "found ok ". I was shocked for a moment, as that was not written by me. for my good, i had taken a copy of original job cards(usually they never give it to the costumer, as they keep them for their records)
4) keep the things or paper most of the time. dont go with only word commitments of the dealer.
some of my personal advice, If ur not serious then please dont step in consumer forum. as you must need lot of patience to go through the procedures. be prepared even if the case goes for long term. speak 2-3 times about your consumer court thoughts with the dealer before filing, as many time things get resolved with the word "consumer court" used in your conversation:). last option should be filing the case.
good luck guys..:)

Hello,I am Anish Waghulde from jalgaon. My mobile number is 9665496386.

On 18 july 2012, I contacted Airtel customer care person for getting information about Roaming call and SMS charges and Roaming plan.

Your representive told about 43 rupees plan getting Rs. 38 as a main balance. In that He also told that validity is for 6 months and I deactivate it at any time. We confirm this from your two different representive. After that both are told same thing as i mention in above.

I recharge Rs. 43 on my number name "Roaming freedom". But i didn't receive any main balance till today. Your person told about that balance, we got very soon. But not receive.

As previous conversation with your customer care representative, today 23 July 2012, I going to de-activate the service but all our person says this is not possible. You have to stay in this service for 2 month.

Again i call customer care, different answer, This is not done by me, i don't know how to do. This scheme for 3 months.

Again I call customer care, They told this is for 6 month. No option to de-activate. You have to pay as per roaming charges.

Again call customer care, I told them what the representative told on 18th July, the answer of him is, Sorry sir, Wrong information provided to you.
We cant do anything regarding that. You have to pay for charges as per scheme.

Again we call, this is shocking answer by you person,""" This scheme is for 3 years"".

I found that this plan validity increase as representative changes. Your employers have very wrong information related to plans and provide wrong information to customer.

what is this? Now, I lost my old Friend's plan because of your wrong information. This is not acceptable.

I want my old scheme as previous plan. Please do for that otherwise I going to consumer court against Bharti Airtel telecommunication.

From morning I found many different answers that making mis-guidance of me. So please solve this problem as possible as soon.

I bought Samsung Window A/C 1.5 ton Last yr in 10/6/2011 and from last season it started giving an trouble of low cooling the temperature doesn't go down even if you set an temperature at 18 and run overnight room temperature doesn't go beyond 25 . I have another Samsung window A/C of 1.5 ton which i bought on 28/4/2011 last yr same model that is also having same problem and the temperature doesn't go down beyond 22. I have registered my complaint at Samsung and they forwarded my complaint to their franchisee Raj Air-conditioned Co. at Shalimar Garden Extn. Ghaziabad contact Person Alam- 8130298902.

They have called off my A/C on JUNE 7th and since then my A/C is with them every day when I call them they give me excuses’ that they are waiting for capillary tube which they got it after 10 days of wait and then give me an excuses that they are changing PCB as well and now when today i called them I got an excuse that for fitting PCB there in 4 point required which they are not having even in this peak season I feel really awe full why I bought Samsung products I am very much disappointed with Samsung services if they can't repair the product in 3 weeks and that too when heat is at peak then why I have gone for a branded product like Samsung which got malfunctioned even in few months it’s really shame on Samsung quality my both A/C are not working and I strongly recommend not to buy any Samsung products COZ their services are really pathetic and Samsung don't provide spare parts to their Authorised Service centres....

I want Samsung should replace my both A/C immediately without any further delay.

Samsung Model: AW182KCXTL, 1.5 Ton Window Air Conditioner.
Naveen
9650427674

Ravi .S .Rane

Date : 05/05/2012

Dear Sir / Madam,

This is to bring to your notice that we are working in Domino for the past four years as weekend worker. We would like to inform you the past four years our salary is only Rs.150 per day. Further we have to state that our salary has not been increased from the past four years.

We request you to increase the weekend workers salary by Rs.250/- per day. As you know the daily expense for travelling has also increased as well as we are not able to manage the house by this much of the salary. If your full timer and part timer employee absent than we have always substitute person for you. At the time of appraisal you always increased the salary of full timer & part timer but not weekend worker.

Request you to increase our salary.

Thanking you,

All,

This is about my friends bad experience with sai purvi developers alias Bm developers,bangalore. This cheat builder quotes 400-600rs lessthan the market price.This

is the trap. They offer more space and the flat looks great on the brocuchre. Their way of making profit is providing cheap fittings(duplicate jaguar etc)

and third class looking paint colours and doors.

The sell more car paks than available and at the time of handover run away after collecting all the money and alloting the car parks and the amenities

promised. you can check all these with the people who bought in purvi meadows hoodi.They collected 1.5 lakhs for car park and 50k for amenities.nothing has

been provided and the flat owners fight with each other for car parking.

The builder sold 4 car parks , but actually only 35 are avilable. This builder buys cheap lands near HT lines and cheap locations for throwaway price and

gets 3005 profit . Check out their latest project bm riveria near HT lines near kundanahalli. pay little extra and buy from a decent builder.

Dear Sir,

My husband gifted my samsung wave ii mobile in august, 2011 on my b.day. He has given me the box but not the bill and on 10th sept. He died in road accident. Now my mobile developed some problem so I approached service centre & I showed them the box of mobile but they said warranty is void if you can not produce the bill. Please advice could I go to consumer court.

Thanks

Prerna
9312506936

It is to let you know past from 09/04/12 to 25/04/12 regular a sum of Rs.30,30,20,30 & 30 is being deducted any call or SMS. They sent one SMS before that from the no-54646 which is entirely unknown and started deducting money. Please stop this menace and refund back my lost money for Rs. 140 for the period mentioned in it. Please deactivate all fake massages & fake calls from Customer Care -
Plase take action and writing this from bangalore.

thanks,
rgds/manmohan.

From: Manmohan
Sent: Saturday, April 28, 2012 3:41 PM
To: ccare [dot] kar [at] idea [dot] adityabirla [dot] com
Subject: Re: what ever deduct my currency revert back @ 9844512364

also do not any fake massages & fake calls form ur customer call center's

and confirm & revert back immediately , deducted balance Rs; 140-/- from 09/04/12 to 25/04/12

thanks,
rgds/manmohan.

From: Manmohan
Sent: Saturday, April 28, 2012 3:35 PM
To: ccare [dot] kar [at] idea [dot] adityabirla [dot] com
Subject: what ever deduct my currency revert back @ 9844512364

Dear Sir / Madam,
with any intimation & any request simply will deducted currency from postpaid no; 9844512364 past from 09/04/12 to 25/04/12 Rs; 140-/-
and b/w given dates;

09/04/12 & Rs; 30-/-
10/04/12 & Rs; 30-/-
18/04/12 & Rs; 20-/-
21/04/12 & Rs; 30-/-
25/04/12 & Rs; 30-/-

Note;
1. if we enquired the customer call center due to server shut down & unable to update your compliant

2. How you deduct currency from post paid no with out my request & on that time only how will up ur server

3. do not sent any unwanted fake massages & fake call from ur customer call center and entire disturb me

4. what ever deduct my currency revert back immediately from 09/04/12 to 25/04/12

rgds/manmohan.
91-9845422902
91-9964387250
91-9844512364

i have buy new frige and it is not working the frige have brought from samsung store

my num 9848087952

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I BOUGHT SAMSUNG GALAXY SI9003 ON 7/4/2011 FROM VIJAYSALES AK MARG OPERA HOUSE.
SINCE THEN I HAVE HAD SOME SMALL PROBLEM BUT FINNALY WHEN MY MOBILE GOT BLANK I WENT TO VJ SALES THEY SEND ME TO LAMINHTON RD SAMSUNG SERVICE CENTRE WHERE THEY CHANGED MY LCD SCREEN N CHARGED ME APPROX 3800RS IN AUG/SEPT 2011.
ON 30 JAN 2012 WHILE CHARGING MY MOB GOT BLANK N MY SCREEN GOT BLANK ON WHICH I WENT TO VJ SALES OPERA HOUSE N THEY TOLD ME TO GO AT AIRCONDITION MARKET TARDEO SAMSUNG SERVICE CENTE WHERE VJ SALES TOLD ME AS IN WARRANTY MY PROBLEM WILL GET SOLVED.WHEN I WENT THEIR THE SERVICE CENTER IS TELLING THE SCREEN REPLACE IS DUPLICATE N YOUR WARRANTY IS VOID YOU HAVE TO SPEND MIN 8000RS IF U WANT TO FIX WE WILL CHARGE 5500 FOR SCREEN N THEN 2500 MIN TO SOLVE OTHER PROBLEM.I TOLD THEM THIS SCREEN IS REPLACED BY SAMSUNG SERVICE CENTER AT LAMINGTON ROAD HOW IT CAN B DUPLICATE HE IS ANSWERING SAYING THEN GO LAMINGTON N CATCH THEM N SOLVE YOUR PROBLEM THEN I TELL THEM THAT SHOP IS CLOSED HE SAYS THEN WHAT CAN I DO THEN I TELL THEM I HAVE BILL FOR THIS SCREEN WHERE I PAID 3800APPROX WHY YOU CHARGE 5500 HE SAYS THIS IS MY PRICE.I EVEN TELL THEM MY SCREEN WAS OK JUST CHARGING IT GOT BLANK THEN ALSO HE SAYS 8000RS IF U WANT IT TO GET REPAIRED.OPENLY BLACKMAILING.LATER I WANT HOME N CALLED THAT SHOP AT AC MARKET N TELL HIM TO GIVE ME IN WRITING THAT MY SCREEN IS NOT ORIGNAL N IS FAKE HE REFUSES N CHANGES HIS STATEMENT CAN OR CANNOT BE BUT WILL CHARGE 8000RS NEED TO CHECK HARDWARE WILL GO STEP BY STEP N NOT CARE IF SCREEN IS CORRECT OR NOT AGAIN BLACKMAILING.A PHONE WHICH HAS COSTED 18990RS ON WHICH I HAVE ALREADY SPEND MORE THEN 4000RS + THEY WANT ME TO SPEND MORE 8000RS MEANING WHAT.THIS SAMSUNG SWRVICE CENTER HAS GOT AN ATTITUDE N R FRAUDS THEY R HERE TO CHEAT SAMSUNG CUSTOMER N MAKE BIG MONEY.EVEN THOUGH I TELL THEM SCREEN PRICE 3800RS WHICH I HAD PAID B4 STILL HE SAYS 5500MIN IS OUR SCREEN PRICE AGAIN OPENLY BLACKMAILING. WHERE SHOULD I GO N DO WHAT WITH MY MOBILE.
MEANING ONCE YOU BY SAMSUNG PRODUCT THIS DEALERS N SAMSUNG SERVICE CENTER STAFF CAN STEAL YOUR POCKET THE WAY THEY WANT.