Complaint Filing Procedure in HDFC Banks including Other Banks

This article will throw light on how to file a complaint in HDFC Bank and the levels of complaint against any of it's services. You will also learn about complaint procedure as mandated by RBI. For other banks this procedure will be more of less same.

HDFC Bank main page

Just like other banks, HDFC Bank too is governed by Indian government watchdog RBI. RBI sets guidelines to all banks and financial institutions in India.

HDFC Banks Complaint Levels

If you go to HDFC Bank contact us page in the bank site you'll find the HDFC Bank has listed following complaint levels:

  1. Level1:First complaint

    This is defined as first time complaint. You can file the complaint through:

    • Phone banking
    • By filling a complaint for online
    • At the bank itself
    • Or sending a letter to HDFC bank designated office ( Mumbai and Chennai)

    I happen to register a complaint by writing it in the Bank's complaint register with a carbon copy. I'm given the original paper as proof of complaint received. So this is Level- 1 complaint. Also you'll be assigned a complaint number.

  2. Level2:Grievance Redressal Officer

    If you are not satisfied with the resolution or due to inordinate delay you can now proceed to the grievance redressal officer assigned by HDFC Bank.

  3. Level3:Nodal Officer/Principal Nodal Officer

    If you are not satisfied with level-2 then HDFC bank has a list of nodal officer which you can proceed for final complaint resolution.

The Final Level: Banking Ombudsman

Reserve Bank of India(RBI)

HDFC Bank clearly specifies that if you are still not satisfied with the resolution after third level or no resolution even after 30 days of filing complaint then you can go ahead and file complaint to RBI Banking Ombudsman

At the current time RBI has designed Banking Ombudsman in 15 zones in India. Check your state and city in this Banking Ombudsman list and file your Final complaint by filling out application in this PDF format specified by RBI (type in details in the PDF form in your computer then print).

Not satisfied with the resolution with Banking Ombudsman?

Going to court is the last step you do. Most likely your case should come within purview of Consumer Court.


Comments

credit card fraud

I received a call from +9107409617120,9643635846 and 01149182550 @ 11:01 pa.m. on 25-04-2015 stating that it was from HDFC CREDIT CARD Reward Points Redeemption Team. The person spaking was very fluent in credit card language spoken in Hindi & English. He identified himself as Kishore Yadav and his colleagues as Karan Arora which i think is prrobably false. He knew the first 6 digits of my 16 digits credit card number and asked me to verify the overall 16 digits to them by speaking manually. Also, he said that the reward points on my Credit Card were lapsed as I have not redeemed them for quite some time and asked me to confirm the details of my credit card and told me to tell immediately so that i will get an OTP to validate the transaction to get a new card with 75% enhancement of card limit. At that time I was completely engaged in an urgent work and not able to detect his intention and completely trusted that he is an executive from credit card division asking for verification call hence tell him the details he asked without seeing the complete message of OTP because he told me to tell the 6 digits of message received. I was astonished to see the message from HDFC Bank that an amount of Rs.7850 was spent on my credit card at divine technologies/shoppinggyan. Then only I realised that I have given the OTP. I have tried to locate the caller through true caller in my smart phone. The true caller showed that the call is from Delhi/Greater Noida. Immediately I rang up the phone where the phone is ringing but not lifting. I have received the same call on 26/04/2015 again from them to return my money since i had blocked my card and they were not to able to complete the transaction.I told him that he is a fraud and threatened him to a police complaint. I am submitting this complaint to make sure this never happens to me and anyone else.However, i have blocked my card as a safety measure.

I request your good self to kindly take necessary action against the culprit .

Fake credit card offers and promises

Hi,

I availed the used car loan (32317082) from HDFC bank. I got a call from HDFC representative for credit card offer based on my loan and he mentioned the offer for me in Money Back credit card with the following benefits.

1. Life time free card.
2. Surcharge waiver from 400 to 5000 INR for petrol
3. 5% cashback on petrol excluding the surcharge
4. 5% cashback on utility bills through smartpay.

Then i have applied this card and on 22-04-2015 i got the credit card(ending with 6111) from Blue dart courier. Yesterday (23-04-2015) i called PhoneBanking to reconfirm the above the offers for my card. Phone banking representative replied the following things.

1. No Life time free card. There will be charge for you if you spent less than 50000 per year.
2. No 5% cashback on petrol
3. 5% cashback on utility bills only for 6 months.

Again asked the phone banking representative, if the benefits are not available in this credit card then close or deactivate the credit card. He replied we cannot close the card through phone banking you should give the letter to the HDFC credit card division , Thiruvanmiyur. What the process your following? even, through netbanking also if i cannot do anything means i dont know what process your are following. In other banks i can do anything through netbanking. Very worst service from HDFC and very disappointed.

Again i called the representative regarding this and he said that he mentioned offers are true and phone banking executive wont know the offer for your card.

Could you please confirm whether i would get the benefits like your representative said? or Which benefits are true for my credit card.

I am just facing problems and charges only from HDFC bank. No customer satisfaction and nothing. I am using two credit cards from other banks i never found this much fake calls and promises to the customer to sell their products.

Awaiting your confirmation
Gogulnath V.

fradulent services by HDFC

Narendra Kumar Verma & Ritika

We were the most loyal customers of HDFC as we have salary a/c savings a/c with the same. We've also take our home loan from HDFC. Last year when we were in need of a locker service.Mr Sulabh Dixit of HDFC - FC road branch asked us to invest 250,000 for 16 yrs and he said he will provide locker on the same day. so we told him we don't want to buy so much so he asked us to invest 50000 every year. We agreed as we were looking out for a locker. That time the price he mentioned - dec 2014 for a small locker was 1500.

After few months..in the month of april we noticed some amount has been decuted fromour account so we called up this fellow and asked him about it he said the locker rent has been increased.

How can a bank like HDFC do that??? without any prior communication it has increased the prices...We had got a call from the branch saying if you are a preferred customer then we can think of giving you a discount...this is not done..we have invested 50000 just for the locker and that too for 16 yrs and how can this happen ..very annoyed with HDFC.. We are going to file a complain in consumer court as well as police
We are asking Mr Sulabh Dixit that we want to surrender the locker and we want 50,000 amount back whihc we had given him last year. He said there is no guarantee for that amount he will try to return the locker amount but can't comment on the policy amount. This is very unfair of HDFC and its employees that they treat their employees like this. I want a strict action to be taken by RBI and consumer court of India...how can a national bank in India can sell its services like this. if you go for a locker they always ask you to buy some policy or FD and even if there is locker and it not in waiting they say its in waiting and then tell people do this policy ..you will be given locker straight away.

Complaint against Sh. Kamal arora, Branch Manager, Sec 22 Dwarka

I have open an current account in the name of M/s Modern Mini super market and i became the proprietor. I closed my account in the month of March 2015. The hdfc bank made a Demand draft in the name of M/s Modern Mini Super market. When I request the branch manager Sh. Kamal arora that Please give me the D.D. on the name of proprietor as already my account has closed by you. H didnot give any satisfactory answer to me. I approached him on 24/3/2015 and on 06/04/2015 but again all in vain and he deny verbally to give the amount. After this episode i complaint on phone banking on 11/04/2015 my complaint No. is #MUMT0415158845. Today i again approach Sh. Kamal arora but his behaviour is very arrogant and he give me a written letter dated 15/04/2015 vide which he said that the demand draft cannot be made in the name of proprietor. The branch manager harassed me very much. Please take action against him and release my amount at the earliest.

bad response

My name is Ishaan Vats. its really bad to say that we are not getting proper response of our complaint no. 896148. we have not receive the money into the ATM machine. and amount was deduct from our bank. we have made several calls in call center. initially 4 April customer executive said we get our money back in 7 day. then in 15 days. but it is one month near to go. but there is no response..at the end they said money will receiving by some one. but we didn't receiving the same. Now we have a request to please show us the camera recording.

haressment by hdfc bank

respected all
i rajendra rajput .credit card holder of hdfc bank.
my complaint againest hdfc bank recovery department.they are harassing my relatives randomly, and abusing him /her and daily 30 to 40 call they are harassing my relatives and abusing .and they are asking money ..and i am mentioning telephone numbers from where my relatives receiving calls .. and name of concern person mr . sachin jadav..hi contact no is 8097201387.02261396400. right now i am in poor condition and i am not abel to pay credit card payment .i need some time .and i am requesting to hdfc bank but he is not cope rating me and saying jo karna hai kar le ..hum tere relatives ko call karenge aur gali bhi denge ..aur hdfc bank ka employee bada badtameez aadmi hai pata nahi aise logo ko bank job par rakhti hai ..use ladies se baat karne ki tameez bhi nahi hai .gali dekar baar karta hai .
so please take my complaint againest hdfc bak employee.
mr sachin jadav and his team.
rajender rajput
9833756299

haressment by hdfc bank

respected all
i rajendra rajput .credit card holder of hdfc bank.
my complaint againest hdfc bank recovery department.they are harassing my relatives randomly, and abusing him /her and daily 30 to 40 call they are harassing my relatives and abusing .and they are asking money ..and i am mentioning telephone numbers from where my relatives receiving calls .. and name of concern person mr . sachin jadav..hi contact no is 8097201387.02261396400. right now i am in poor condition and i am not abel to pay credit card payment .i need some time .and i am requesting to hdfc bank but he is not cope rating me and saying jo karna hai kar le ..hum tere relatives ko call karenge aur gali bhi denge ..aur hdfc bank ka employee bada badtameez aadmi hai pata nahi aise logo ko bank job par rakhti hai ..use ladies se baat karne ki tameez bhi nahi hai .gali dekar baar karta hai .
so please take my complaint againest hdfc bak employee.
mr sachin jadav and his team.
rajender rajput
9833756299

haressment by hdfc bank

respected all
i rajendra rajput .credit card holder of hdfc bank.
my complaint againest hdfc bank recovery department.they are harassing my relatives randomly, and abusing him /her and daily 30 to 40 call they are harassing my relatives and abusing .and they are asking money ..and i am mentioning telephone numbers from where my relatives receiving calls .. and name of concern person mr . sachin jadav..hi contact no is 8097201387.02261396400. right now i am in poor condition and i am not abel to pay credit card payment .i need some time .and i am requesting to hdfc bank but he is not cope rating me and saying jo karna hai kar le ..hum tere relatives ko call karenge aur gali bhi denge ..aur hdfc bank ka employee bada badtameez aadmi hai pata nahi aise logo ko bank job par rakhti hai ..use ladies se baat karne ki tameez bhi nahi hai .gali dekar baar karta hai .
so please take my complaint againest hdfc bak employee.
mr sachin jadav and his team.
rajender rajput
9833756299

recovery ofr credit card

respected all
i rajendra rajput .credit card holder of hdfc bank.
my complaint againest hdfc bank recovery department.they are harassing my relatives randomly, and abusing him /her and daily 30 to 40 call they are harassing my relatives and abusing .and they are asking money ..and i am mentioning telephone numbers from where my relatives receiving calls .. and name of concern person mr . sachin jadav..hi contact no is 8097201387.02261396400. right now i am in poor condition and i am not abel to pay credit card payment .i need some time .and i am requesting to hdfc bank but he is not cope rating me and saying jo karna hai kar le ..hum tere relatives ko call karenge aur gali bhi denge ..aur hdfc bank ka employee bada badtameez aadmi hai pata nahi aise logo ko bank job par rakhti hai ..use ladies se baat karne ki tameez bhi nahi hai .gali dekar baar karta hai .
so please take my complaint againest hdfc bak employee.
mr sachin jadav and his team.
rajender rajput
9833756299

recovery ofr credit card

respected all
i rajendra rajput .credit card holder of hdfc bank.
my complaint againest hdfc bank recovery department.they are harassing my relatives randomly, and abusing him /her and daily 30 to 40 call they are harassing my relatives and abusing .and they are asking money ..and i am mentioning telephone numbers from where my relatives receiving calls .. and name of concern person mr . sachin jadav..hi contact no is 8097201387.02261396400. right now i am in poor condition and i am not abel to pay credit card payment .i need some time .and i am requesting to hdfc bank but he is not cope rating me and saying jo karna hai kar le ..hum tere relatives ko call karenge aur gali bhi denge ..aur hdfc bank ka employee bada badtameez aadmi hai pata nahi aise logo ko bank job par rakhti hai ..use ladies se baat karne ki tameez bhi nahi hai .gali dekar baar karta hai .
so please take my complaint againest hdfc bak employee.
mr sachin jadav and his team.
rajender rajput
9833756299

False Commitment Non Professionalism staff in HDFC Mathew verges

Sir,

HDFC CARD NO : 4617 8630 0590 4428

Mobie No : 099 44 398192

This is with reference to the conversation I had with the above person (Mr.Mathew Vergese) regarding my credit card payment.

I have been using HDFC credit card for the last 5 years and due to some financial crisis I could not paid my dues on time .

Following with amount from my HDFC account was kept on hold by the bank. When I enquired at the hdfc bank Royapettah branch they gave me Mr. Mathew number for clarifciation.

Who was :

1.Very rude.

2. No professionalism .

3.Not Fit as a Manager to handle the customer.

After going three times to Aminjikari office he met me for few mins and did not give any proper information.

In his words ( Amount we have hold because of outstanding credit card dues ) and made false ,False,False commitments saying will transfer the amount and card will release with in 15 days .I authorize him to proceed.

When I requested him to reverse some amount of interest as an exceptional case he promised me .In his words ( As soon as will transfer the amount, Card will get released and you can contact Hdfc card customer card for reversal of charges ) Again false commitment.

Even after making the payments neither my card got released nor the charges got reversed.As it is blocked .

This is really pathetic and non-professionalism service providing by Mr. Mathew to the customer because of his negative attitude as a good growing HDFC Bank not only will lose the business also will have bad reviews on the website . I would request HDFC higher offcials to go through in depth in my case and take strict action against Mr.Mathew for his non professionalism and nonsense behavior.

I need a proper feedback for this email. So that will take next step.

Looking forward an official feedback from hdfc bank at the earliest.

False Commitment

Sir,

HDFC CARD NO : 4617 8630 0590 4428

Mobie No : 099 44 398192

This is with reference to the conversation I had with the above person (Mr.Mathew Vergese) regarding my credit card payment.

I have been using HDFC credit card for the last 5 years and due to some financial crisis I could not paid my dues on time .

Following with amount from my HDFC account was kept on hold by the bank. When I enquired at the hdfc bank Royapettah branch they gave me Mr. Mathew number for clarifciation.

Who was :

1.Very rude.

2. No professionalism .

3.Not Fit as a Manager to handle the customer.

After going three times to Aminjikari office he met me for few mins and did not give any proper information.

In his words ( Amount we have hold because of outstanding credit card dues ) and made false ,False,False commitments saying will transfer the amount and card will release with in 15 days .I authorize him to proceed.

When I requested him to reverse some amount of interest as an exceptional case he promised me .In his words ( As soon as will transfer the amount, Card will get released and you can contact Hdfc card customer card for reversal of charges ) Again false commitment.

Even after making the payments neither my card got released nor the charges got reversed.As it is blocked .

This is really pathetic and non-professionalism service providing by Mr. Mathew to the customer because of his negative attitude as a good growing HDFC Bank not only will lose the business also will have bad reviews on the website . I would request HDFC higher offcials to go through in depth in my case and take strict action against Mr.Mathew for his non professionalism and nonsense behavior.

I need a proper feedback for this email. So that will take next step.

Looking forward an official feedback from hdfc bank at the earliest.

HDFC BANK careless

we are having the accountt in hdfc bank, without coustmer intimation they raised and debited the locker rent, for this we are planning to go legal action. fyi

Not Recovery Personal Loan Rs.200000/-

This is Paritosh Biswas, he taken personal loan Rs. 2,00000/- in 2012. but he is a Fraud man. he not recovered the money and change local address, but his permanent address is:
Paritosh Biswas, S/o-Lt. Prafulla Biswas. Vill-East Sataria, P/o-Gakulpur. Pin-799114, Dist-Udaipur Gomati Tripura, State-TRIPURA.
SO COLLECT THE MONEY.

Credit Card Complaint

Respected Sir/Madam,

My name is Pramod Kumar M my card no is:5176521009590987,
My credit card limit is 50,000.

I am Pramod Kumar M Residing in Bangalore and have been banking with HDFC BANK from past 7years if I remember and i have recieved threatening call from 08042560800 24th March 2015 at 11.10 am to my mobile number 9886033790 from a lady & her manager asking me clear the total outstanding amount on my credit card ending with 0987. I have been mainting delinquency in my credit card since 4 years since I have lost my job, I've been a dafulter in making payments towards my HDFC BANK credit card since last last 30 months purely due to MY UNEMPLOYMENT. The immediate minimum due on this card that i need to pay is 4,100 i'am unable to pay even this payment due to my unemployment. Today when i asked HDFC BANK for 1 more week time to make payment for Rs. 4100 I was told by a lady manager I was told that they cannot give me another weeks time to pay this mimum due, i'll have to pay this 4100 immediatly or they would issue mw a letter for the total outstanding amount of 57,000 to be paid immediatly. Due to the harrasing tone of the manager when i said i need more time the conbversation turned to a arguement, when i said due to the harrasing tone of the manager and the pressure from the bank to make the minimum due payment or the outstanding amount immediatly I would escalate this issue with Reserve Bank Of INDIA, I was asked by this manager when i was working and employed with a company & when i applied for this credit Card why did'nt I gat an employee of Reserve Bank of India along with me, I never knew the fact when we apply for a loan or credit card with any bank we need to personally approach RBI first then apply for a loan or a credit card. I request Reserve Bank of INDIA to please consider my unemployment and give me some more time to clear the minimum oustanding amount & the total outstanding balance on this credit card & also let me know if we need to apply for a loan or credit card from any Bank in India do we need a prior approval from Reserve Bank of INDIA? I wait for your reply with your assistance and guidance.

Thank you

Payment illegally debited 43000 from HDFC Bank Saving Account

I Dr Trideep Guha HDFC Credit Card Number 4617865400193713, was having outstanding around 18000, I stop paying my dues due to misbehaving, misleading me & talking in a wrong way by collection and customer care people agent. Since last six month i was asking them to give me a settlement & close my credit card then they told me we will send you the settlement letter after that you have to pay only 24000 as with all the dues & fine.

Then i said okay i am ready to pay but after some day i have noticed my excess fund has deducted from my HDFC Bank saving account the sum of Rupees 43000 without taking my concern which is total illegal.

Before i was always paying the payment what ever the penalty and charges they have asked to pay me you can check all my records, statements and also the phone calls which then have called me.

We have some more then 12 Account in Hdfc Bank if i will not get proper solution will have to close my all account including my family members account. And will file case against this illegal transactions.

Regards
Dr Trideep Guha
Mob No 9890472764
Credit card no 4617865400193713

False pre approved offer

Dear Sir/Madam
This is Suraj Saini. Bank Account No is 10021050017007. I received an Email & SMS regarding Personal Loan or Home Loan when I call to customer care they said there is no offer for personal loan. I asked them to check thoroughly but they said you have to visit loan branch in Gurgaon personally .

My complaint is that if I am not eligible for loans why are sending Emails or SMS regarding pre approved loans. Also I checked in my net banking in offer column. There are pre approved offer for personal loan 1.15 lac car loan 15 lacs & home loan in my offer column.
According to my view now HDFC bank is not capable to handle the work load of their customers' query, complaint or problems.

unexpecting Behavior of cashier at kharghar branch sec-7

MY NAME IS DINESH KANJI CHOUDHARY TODAY I WENT TO SAME BRANCH FOR PAYING MY CREDIT CARD OUT STANDING AMOUNT IN BANK,I FEEL SLIP FOR MAKING PAYMENT AND WENT TO CASH COUNTER I WAS STANDING NEAR BY C C 1PERSON OVER THERE AND I WAS LOKING HOW THE BANK IS? CAUSE I DO NOT HAVE ACCOUNT IN H D F C SO I WAS THINKING ABOUT THAT TO OPEN AN ACCOUNT OVER THE SAME BRANCH. BUT SUDDENLY CASHIER TOLD ME TO COME IN QUIE I WAS WONDERING WHY HE TOLD ME LIKE THAT CAUSE ONLY SINGAL PERSON WAS THERE AND NO BODY CAN DO LIKE SUCH A THINGS. AFTER I GET ONTHER SHOCKED FROM SAME PERSON HE ASK ME FOOLISHED QUITION "DID YOU FIIL THE SLIP THAT MEANS YOU FILL THE SLIP OR U R ONLY WITH THE MONEY. I UNDER STAND PEOPL LIKE HIM. WORKED IN HDFC MAY BE IN LOT OF TENCE.SO I CHANG MY VIEW OF OPENING AN ACCOUNT IN HDFC KHARGHAR. BUT I DO KNOW EDUCATED PEOPLE WORKING IN GOOD BANKS LIKE HDFC BUT MY QUETION IS LIKE THIS?????????????? REGARDS DINESH

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Unknowingly deducting Demat maintainance charges

I have no idea why HDFC keep deducting Demat maintainance charges, this is really frustrating that i have not given any request to open demat account not even aware and using it but they have opened it. i want my money back which deducted on 12.03.2014 and 12.03.2015 Rs. 561/ total Rs. 1122/ Or i will swich my account to ICICI we have option to switch it. also i wll recommend my friends in office to do that as they facing the same issue. i had a very bad experience with this bank guys. HDFC bank really made me sick.

harrasment and threating my family against prsnl loan

Sir,

i took a personnel loan with HDFC Bank in the year 2009 for the amount of 2,50,000/- and paid 6 emi's and couln't paid further emi's due to resignation from the job. the bank people started following it up since then and till date i haven't able to get a secure job and not able for any settlement with the bank. meanwhile i have recd. thousand calls either from the bank's end or the collection agencies. they even threatend my family members and harrased them.
on march 9th 2015 , a group of people including hdfc bank representative , someone from the tis hazari court delhi and 3 police personnels came to my home with some court letter for the recovery in cash or in kind , they said that if we don't repay them on the spot than they have the authority to ransack the house and take all the household goods in response to the recovery. confused with the situtaion and due to harrasment my father paid a pdc of 2.5 lakhs to them in the form of a pdc cheque dated25 march 2015 and requested them to grant some time to respond them after taking the legal advice.

request you to suggest if the court can send these instructions without any prior notice or any intimation , and the way this plan of action executed by the recovery team is justified.

deduction from A/C

i have been using hdfc 04 years and last year i had open new A/C in which i am facing problem from 1ST day.
1.they told me to open DMAT A/C and they offer me two options one is free and other is chargeable and i selected free one v.clearly. then after they detected my RS1000/.for which i have given them call several time but till yet they haven''''t refunded.its been around more then 6 month.
2.several time i get deduction in SAME A/C which i dontno Y THEY HAVE deductd.now i have stoped using A/c.
and this thing i told your banker and his ans was no problam if u r not using A/C its up to you.
my A/C NO IS:50100044317570.
KAILESH COLONY NEW DELHI.

Mental Harassment by HDFC credit card recovery people

Hi, I was using a HDFC credit card (number 4893771700137571), I am from Mumbai. I am receiving calls from HDFC Credit card representative(9322877376 / 02240928208) asking me to to pay the ending amount.She spoke to me very arrogantly, disrespectfully, in a inappropriate manner.
From last few days even my employers started receiving calls stating the payment over due by me. I dont understand how can you call my employers for payment which is pending by me.As per the law the bank representative cannot call the employers at any cost. When requested the person not to call the employers she said if i dont she will continue to do so. Now she has also started to harass my collegues for the same sending the collection person at their home.

Kindly take some action against this.

Regards,
Ankit.

Harassment

This is a complaint against HDFC employee named Ajay Chowdhary, Phone number: 9650106662, City: Gurgaon.
I had taken a personal loan for which all the installments were being paid timely but due to some unavoidable circumstances, one installment got due.
I got a call from this guy and I told him that ill be making the payment once I receive my salary but this person is using abusive langauage over the phone, harassing and torturing me and is not even listening. He calls himself the senior manager.
I talked to other officials of HDFC bank and they supported and asked me to make the payment on the date I committed and they also asked me not to pick up Ajay's call. But this guy, Ajay is calling me from different different numbers as he might be needing his commission.
You guys must not keep such illiterate people and you must fire this person right now or else I'll go to a level higher than this. I can lodge an FIR against you. There should be some decency when you talk to your customers.
I need an action against above mentioned employee ASAP.

Wrong Update from customer care / deducted amount

Respected Sir,

I am R.chitti Babu bearing with Instant jumbo cash loan number "0000000000009646446"
Last month on January 19th 2015 , i closed all amount and its been clear from my end and bank side too , The EMI which I need to pay on 23rd JAN 2015 including that I paid and closed amount, so amount not get deducted from my account. Now suddenly they debited 17,786 rs from my account on 23 Feb 2015, which is not fair. I clearly spoked with them why u debited as i paid full amount and settled it down. Now they come up and saying you did not EMI amount and you and with out including that EMi we closed this loan. I really didn't understand if i dint paid this Auto pay EMi should be debited from my account on Jan 23rd 2015 only.

Please address this and return my amount as i closed my loan by talking to customer care clearly. For more details please visit the call recording.

Thanks,
Chitti Babu R

SB account charges

Dear Concerned,
I have bank account with HDFC almost 13 years and i am operating SB account and also there are some information given by the bank saying core banking facility available with them but any cash deposit from other branches by any of the relative or friends there will a charges than what the use of core banking and also we cant deposit personally by giving PAN card number more than RS 50000.00 in other branch for this also there is a charges i have never gone through such issue with ICICI BANK or CITY BANK.

Thanks

Country Vacation Cheated i fill dispute form in 2012 but till

i complant send to coustomerservices [dot] card [at] hdfcbank [dot] com, cc [dot] disputes [at] hdfc [dot] com,and grievance [dot] redressalcc [at] hdfcbank [dot] com this tree email id i send 1000 of email but no respones so i want to complant agenst hdfc card where to complant please sizest

Not Recovery Personal Loan Rs.200000/-

This is Paritosh Biswas. He Has Loan Taken Rs. 2,00000/- but he is an frout men. He not recover the loan amount. He change local address but his permanent address is: Paritosh Biswas, S/o-Lt. Prafulla Biswas, Vill- East Sataria, P/o-Gakulpur, Pin-799114. M/b no-9862325973/ 9856549215. Contact him for loan recovery.

HDFC Credit Card overdue recovery that does not belongs to me

Hi,

HDFC bank has provided a credit card to a customer in that account the customer is using my email address I have no idea about it and I did not know this person. I also does not have any HDFC bank credit card. Now the customer is defaulter he had not deposited the credit card bill. Now the bank is contacting me based on the email address and the phone numbers that I had in my personel bank account because I have used my email address in that account. the bank contact me every 2-3 months different persons and I have to satisfy every time that I am not that person they are looking for. Even the bank is also contacting my relatives and friends to gather other information. that is very bad.

they behave me like I am the culprit. Some time I also got the threatening calls from them.

What should I do.

Thanks
Sanjay

Facing similar issue..

I am also being threatened by HDFC for an overdue which does not belong to me at all. Contact more customers who are facing similar issue and all of us can file a joint FIR against this fraud cheater and shameless bank.

HDFC BANK BAD SERVICE & HOSPITALITY

Hi HDFC Bank,

Please treat this mail as my grievance/complaint pertaining to HDFC Bank Bad service and Hospitality.I am Corporate Professional currently working in L&T Construction i have a Salary account in HDFC bank. I requested a Personal Loan for Amt 1 Lacs last 15 days ago and have deposited all the documents and my verification process is also cleared and received SMS that my loan is approved but each time i visit bank they ask for some more documents which is very pathetic and can't be entertained by personnels like me who is very busy. I think HDFC bank Staffs now think that they are working in Govt. bank and hospitality is also very bad and same with the bad service rendered. So have now decided to shift my salary account from HDFC bank to ICICI bank very soon as am not getting required benefits and advantages of bearing a corporate/salary account. So i want to know the procedure to close my salary account in such a worst bank. Also note on one hand in net banking page you show that you are eligible for pre approved loans and document less procedures once customers like me applies for such schemes get trapped in all the pathetic big procedures and have to visit the bank several time.So, i want to close my salary account please provide the steps to do so ASAP. Looking forward for your quick and suitable reply.

Debit card activation

Its really irritating by the HDFC service for last one month, I applied request for Address change and Debit card request on December 20, 2014. I didn't hear back in regarding to my request from the bank side for a longtime and later on last Saturday January 24,2015 to the same branch HDFC, MGR Road, Kandhanchavadi. The Bank officer said I didn't included debit card request in my application. I forgive and applied for Insta card and she said it will be acitvate on Jan 25. Its still not activated yet. Cause of my earlier debit card loss I cannot even reset my netbanking password too. Kindly do the needful ASAP.

Misguided by HDFC Staff and swalloed 5.5 Lakhs Rs. from our inve

To,
HDFC BANK, SEAWOOD BRANCH NAVI MUMBAI Date: 20.01.2015
KIND ATTN. Mr. ADITYA PURI, CEO

Dear Sir,
I have an account with your Bank since 1994 March from Vasanth Vihar New Delhi Branch, this association with your Bank is almost more than 20 Years, due to which I have invested in 2 Nos Pro Growth-II (of 1 Lakh rupees each) for my two children and 1 Sum Assured Plan (of 2.5 lakh rupees) from your Branch at Seawoods Navi Mumbai in the year 2010 Dec. The total capital amount turned out is of Rs. 4.5 Lakhs.
At the time of conversations with Branch Manager we revealed that I am an NRI working abroad from long time. The branch Manager advised us to invest in Pro growth for two kids one each, Sum Assured Plan for these three investments the first premium outlay amount was IRS 4.5 Lakhs. To secure our hard earned savings me and my wife repeatedly asked whether there is any risk to our capital? Are there any hidden clauses saying that lapse of capital amounts or if we don’t pay after the initial payment is there any consequential negative effects on the capital? The Branch Manager said and confirmed courteously said that not at all and your investments are in safe hands no need to worry at all, so we happily paid our hard earned savings through cheques. During the above all discussions your branch Manager never said even once to check the conditions of the Policy clauses; we trusted the HDFC and the branch Manager signed all the policy forms which were given to us. We believed and thought that HDFC will not defraud us, but everything went upside down against us and well synchronized plan made by your staff to put us in complex status.
I have Paid two premiums of Pro growth and for SAP during second year premium payment we approached the same Branch Manager and requested that now we would like to take a break for two years to pay back the Home loan and fulfill other obligations and requested that we will continue within 24 months, at that point of time agreed graciously to pay as we wish and didn’t utter a word about the repercussions for the discontinuity of the premiums. We were also happy to accomplish the other backlogs. We were visiting India for a limited time due to which couldn’t contact authorities at the branch. But during this period there was never any communication from Branch Manager / advisor. There was a big communication gap created deliberately by your staff, subsequently planned to impose a heavy fines to gulp down our savings.
After two years when we approached the bank for revival of the policies back on track and will continue the payment of premiums as usual, for my shock I was diverted to some Junior staff to guide us. The staff came up with some figures which couldn’t be arranged by us at that particular time and hence the policies would lapse and enable them to swallow our capital itself. I reminded them of the conversation we had during policy signing two years back, during which we were assured of my capital being safe. But now what you are telling me is completely opposite and telling us to read the conditions of the policy. This was pure dishonest business which you kept us in gloomy and concealed the vital clause which is against us to put us in nuisance.
After all done, next day again two more gentlemen were put on a mission to dupe us so that we will go away. When asked about the amount to be paid for revival of policies. They came up with a condition that I need to pay 9.5 Lakhs within 15 days and this will be offer is valid for a limited period. Otherwise the amount may increase later on or else I will stand to lose 2.5 lakh (premium) for Sum Assured Plan. We were given ideas to take a loan or break FD’s and so on, I was disturbed a lot. When asked why I was not informed about these so called penalties, when had approached to take a volunteer break, there is no answer for this question and yet again I was told to read the policy documents.
After all above situation I got sick wrote to complaints dept. at HDFC customer care but no concrete response was given. Later on calls were coming from a remote call centers from junior staffs who doesn’t know much but defending themselves and who are not aware about the case. If you want to see all those mails please check those by my mail ID. They shall be there in your complain box or else I will forward the same from the beginning. After all this chaos also look at my loyalty I am still banking with HDFC for my all international and domestic transactions, maintaining all local accounts,
However now in near future I am planning to close down all accounts with HDFC Bank and will propagate & convey my horrible experiences to all my social media friends including our Honorable PM Mr. Narenra Modi and Finance Minister Mr. Arun Jaitly and all my fellow citizen of India and abroad. I have conferred with my several friends everyone has the similar stories many of them have lost hard earned savings to such underhanded HDFC Bank, and for my disclosure I found almost 30 to 40% of the total NRI community have gone through this trauma and still going on.
My humble request to you (CEO) is that please return my capital investments which I have paid 5 Years back, I would accept without the interest too. Hope that you will

Revert back on the request and would take strong actions for the misguiding the potential clients.
Sincerely,

Gurunath Sawle
+97433854368
Email: gurubalat [at] gmail [dot] com
Note: Above all prevalence’s are truthful and as happened, up to my knowledge and remembrance.

Mental Harassment by HDFC credit card recovery people

Hi, I am using a HDFC credit card (number 5242161001541470), I am from Pune. I recd a call yesterday(i.e on 16th January 2015) from HDFC Credit card representative Kavita Salvi-Swargate Branch,Pune(9371668235 / 02041400000)
. Asking me to to pay the ending amount. Inspite of my telling her that there was a death in the family , i could not make the payt. She spoke to me very arrogantly, disrespectfully, in a inappropriate manner. This was never expected from a bank like HDFC. The delay was also not much. And the money which was pending, had been paid against the HDFC insurance policy only, which was given to me by their people. The way she spoke with me was hurting and insulting. On the top of it she took the recovery boy on the conference call and started arguing and asking me a loud voice about my where about i.e. " Mr.Pillay where are you just now" she repeatedly kept on asking me the same thing again and again, although I tried to stop her. She did not pay any heed . Despite of RBI guidelines the bank employees and agents continue to call and harass the customers during the working hours, I was at a official meeting when she called. I had to leave that meeting and come back with a disturbed mind. I have incurred a financial loss because of her. Now I want all the audio recordings of the calls made by her to me on 16th January 2015 between 9:30 am till 6.pm evening. I have cleared the pending amount thru bank transfer. Plz help me to provide all the call audio recordings as requested above asap.
With Regards
Ganesh Pillay
Pune

I have the same problem with them

I am using HDFC bank salary account since 2009. They issued 2 lakhs from my credit card. I had finally 40,000/- amount to pay. I asked for the settlement and they said its enough that I can pay only 25,000/- to the bank. I paid the money. After two months from my account they took all my money(11,132.10) and now my Account shows -31,692.57, when I checked with the bank they said its from Credit card department.

I don't know what to do. Guys HDFC is killing me.

I don't hold any HDFC credit card since 2 years( They blocked my card 2 years back).

Please suggest me something. How can I go with it?

me @ liviggl [at] gmail [dot] com

Please contact me i am a lawyer and will help you

Mr. Pillay please mail me at nehathakur00 [at] gmail [dot] com and we will take this ahead legally.

Creadit card Issue

Dear HDFC,

I have a hdfc platinum eddg. credit card . last from 2 days i got call from your side for medical insurance your executive telling for insurance . it's compulsory
with credit card but same time i told him i have a insurance i not need to it, he/she told if you not take insurance we will cancel your credit card . why ???
first you have not inform me and now after 2 month inform me .
you executive rudely behave with me.
if it's compulsory so why not inform me when i fill application form???

Regards,
Pratap

fraud case against hdfc

I had applied home loan through hdfc and they approved the loan later the did not pay the builder saying that builder did not provide sufficient documents for paying the money to them.Builder have already approved loan from SBI and ICICI.They have deducted my hard earned 8000 rs.No i feel much embarished and feel like cheated.If they were not having sufficient document why they proceeded fraud loan.Its not only me my other four friends are also being cheated from hdfc home loan.And now while contacting them their way of talking is very rude like mawali or gundas.Now i dont understand how to get my hard earned money

Bill pay

My name is Priyanga G,my card no is:4893771000204527,
My credit card limit is 35000.
I bought somehings using credit card and my billing pay date is 8/1/15.If forgot to pay the bill means i got a problem like that thought and i register for auto pay.But in between 2/1/15 i bought phone in emi but it was refund due to some problem.I asked customer care why still payment is not done.They after midnight only payement is processed still that you have to wait.Then i asked you dont want to pay for this month and then i asked 2 days after they told you have to pay 8650rupees this month 19 with two month emi.They only told you dont have to pay.Whenever i called for them they simply said like this and then they started their bla bla thing phonebanking,loan,etc.

We have to pay for this nonsense i didnt understand about this payment process.I want justice.Now i regret to buy this credit car.Waste of HDFC bank and customer services.If we call means nearly system talk more than 15 mins.then after that balance is gone.

please provide me your contact number so we can go together

hi all if you all facing problem with HDFC BANK CREDIT CARD so please provide me your contact details or you can message me on below numbers so we can go together to fight against HDFC BANK which is really fraud bank ..

cell:-8657246542

Getting Harrestment from HDFC Hoam Loan Department

I, Lakshmi Narayan Panja, I’m going to buy a Flat which price is 6,10,000 –

As per the Sell guy (HDFC) 15% will be my own contribution & 85% will be the Loan amount, for which I can be eligible to get 5,18,500/- as a loan from HDFC. And my own contribution will be 91,500/-
Sell Guy also committed me verbally - that loan disbursement will take max to max 15-20 days to process. So on basis of that I applied for a loan, forget about the actual date, which was between 12th or 14th Dec’2014…..
After so many documentation (Priyam Singh_Credit Department) informed me that Loan has been canceled by Sanction department due to verification was not successful from Employer side.
And today is 13th Jan’2015 – so almost 1month is over but till there are no guarantee for my loan disbursement.
Being a customer – it is like biggest harassment which I am going to experience with HDFC family, especially from Sanction, Technical & Credit Department…… which is nothing like anything -
Harassment is like nothing to say - Miscommunication, Ordering behavior, time wasting – to many Documentation, in-complete information, Immature decision……
IndiaBulls, LIC housing Finance, Central Bank, ICICI Bank all are coming to my door step to provide the Loan but I went to HDFC because I have relation with HDFC from a long time.
Some one plz help me or else suggest how I block my salary Account – I don’t want to keep this relationship with HDFC Family. My Account is here

HDFC Home Loan No.614183954
My Own Salary A/c no.: 00401050187676

Harassing Point :
1. I got a call from Priyam Sing (Credit Department) near about on 5th Jan and she informed Sanction department is cancelled my Loan File. (When I asked her without any information how could you cancel this - Then after so many request they sent a mail to my HR person and take a confirmation regarding the issue__ Which was suggested by me only) and then process further.
2. After 2 days When I went to Sanction department (Pranshuta Sharma Said) Why I have not informed earlier that I supposed to made cash Payment to my seller. HDFC will not give the loan for the same. (and the Mouth expression was like I’m fraud Person) Again they said We will think - submit the Resources letter from the relatives. (Where as I already inform that sell guy that I will make Cash Payment to my Seller, And I also disclose in front of Pranshuta that my agreement was 2 for Lakhs, and resources are I have Fixed Deposit 50,000, L&T mutial Fund 50,000….. I got a gift amount from my uncle 40000 and same from colleague 25000)
You do not have the authority to insulting or such behavior like Making down to others.
3. So in basis of that I take a Declaration letter from my Uncle and from my Friend while I went to shown that They said we cannot give (OC) the loan amount, when I started few questioning to them then they said need your Payment Bifurcation How you paid 2 lakhs.
4. So it will take 1 more day – and I have this, I can able to show this …. But my question is why then miscommunication why they not informed that earlier to arrange the same.
5. Even when I asking for why this such miscommunication they said – this is the only way to communication, shall I given you in a writing, or you need SMS. I said Send a mail to Me – But yet to get the mail.
6. Even Seller Letter – that happened 2 pages for the front size and seller has sign there as regular the end of the paper. But Pranshuta Saying why this happened, Why seller not sighned on 1st page not accepted whereas that same I shown to Suman Chatterjee (Sec-I, Saltlake) he said Ok.
7. And the Seller Account details – there also Pranshuta asking for signed in below …. Which she was not said also was not mention the paper (which she given the document list) same I shown to Suman Chatterjee – he said OK
8. And the same time Seller is calling me frequently to do hurry for registration – I am also answer, will be done very soon.
9. My seller will think – I am like a chitter, and also I paid Registration money to my Lawyer and he already bought the Stamp paper around 35,000/-
10. Even I paid 2,00,000 lakhs to my seller………… what I do know ? I cannot take this too much pressure

Can Anyone plz come - and intervene my problem.

Lakshmi Narayan panja
08013336149

HDFC Children's Plan Dbl Benf is fully fraud

Hi this sudheer, I have taken HDFC Children's Plan Dbl Benf in 2012. Paid till date 1.3lakhs. Then only I came to know returns will be too worst. Person who said about the policy benifits is entrly wrong. I had received policy document only after 2 months. Even we cant read rules correctly. Its entrly fraud.

If we stop in the middle we will not get single rupee also. Please dont take any policy from Hdfc bank.

Regarding- closed my salary a/c no19161050000282

Dear sir

At Present not using my salary a/c no 19161050000282
because i left my that company
so kindly closed my a/c.

Regads

suresh kumar yadav

Salary Hold for the month of Sep, Oct and Dec'14

Dear Sir/Madam,
I m working in MNC company in Delhi.I had salary account in HDFC bank.I availed loan and credit card and i had been paying the dues on regular basis.Last year i had to quit my job due to some personal issues within the family.And due to this very reason i was jobless from 1st Jul'13 till 24th Aug'14 and in the meantime i was not able to pay my outstanding dues because i had no money.

I again joined the new organization on 25th Aug'14.I kept on discissing with the bank regarding my issue and let them know that i m not able to pay the dues give me some times to pay or take the reasonable amount from me .But they denied stating that they could not do that and i had to pay the amount of Rupees 80 Thousands at the time.

Eventuall Bank held my salary for the month of Sep,Oct and Dec'14.And it is vvery hard for me to run my family.Last month i lost my daughter because of lack of money for her treatment and due to these incidents my wife tried to sucide couple of times.I had already discussed my problems with the bank regarding the same.

I took the loan for my brother's studt thought that he could help me but he did not help me that time.

I agreed that i have done the mistake but bank had provided me the loan as well as the credit card on the behalf of my job.Now i again get the new job after 14 months.

I am fully demotivated and dishearted by this case and i have not huge money so that i can give it and solve my problem.

I have no money to run my family in such a costly city like delhi.So i had sent my son along with by wife to my father in law guidance and this affected my son's study.

the worst this happened in my life when i have again left my recent job because i worked here full month and end of the month my salary is put on hold.

Dear Sir/Madam,

Please considering my problem please try to relaese my salary at leat for the month of Dec'14 and give me two more months so that i can get my life back on track and think how to resolve my issue.

I need your cooperation so that i can start my life and pay the dues from the month of Mar'15.

In the meantime couple of times bank representative behaved badly with me as well as with my wife.

I am ready to pay the dues but i need cooperation from your end.

I am very much dipressed now and i can hurt my self and bank will be responsible for all these things.

Request you to please unhold my saary for the month of Dec'14.

I had also complained fro the same

Please get the details below.

My Old HDFC A/C-00881140216863

New HDFC A/C -50100054064881

Loan no- 22134985

Credit card No- 5326-7605-0650-5796

Compalint No -DELR1214326984

Mobile no-9717316944

DOB 1 May 1979

Fraud Against HDFC Bank

I am deeply shocked and expressed my concerns about HDFC Bank activities. For the past two year, HDFC bank officials had reached my house with "Gundas"(Unidentified men). They had made sexually harassment to my family and threatened my family. Finally, I came to know that one of HDFC employee name "Raj Kumar ( From Pondicherry Branch)" along with "Rowdies" entered my house then threatening and trying murder attack towards my family and me. Neighbors were helped and saved us. Neighbors are now ready to prove this incident.

I have sent number of complaints against HDFC Bank. I am hopeless and really worried and I have not got any resolution action against HDFC Bank. I am coming from poor family. Even I do not have father. HDFC bank has given lot of tortures to us.

They have now started sending false and forgery details to my mail id. But I was not frequent email visitor. I do not know how many of them they have sent. I replied them share correct details.
Due to this problem, My mother has been severely illness. We were mentally and financially tortured by HDFC Bank. Our hearts were broken and bleeding. We could not express our problems through words. Please take legal action. We are not expecting any courtesy from our Side. Take Legal Action. Again I would like to Say, if anything happens to my family, they should be responsible.

My settlement amount was “One Lakh Three Thousand". As of now, I have paid "One Lakh Twenty two thousand". I paid extra Twelve thousand rupees. Please refer previous mail and I mentioned other details.

CIBIL Clearence

Dear Sir,

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NOC from RBI and ISO 9001:2008 Certification for Debt Management and Debt
Counseling. We are 5 years old with more than 20,000 Account Acquisitions.

Further to our conversation, find attached PIF (Personal Information
Form), please fill this form and send it back to us along with a copy of
your Pan card/ address proof to initiate process.

Any of the following:

Id proof: Pan card

Address proof: Passport/bank statement/ Passbook/ telephone bill/Mobile
bill/ electricity bill/ Voter’s id.

As mentioned, there is an Enrollment process to Debt Doctor as it would
require documentation to be completed by you, this would enable Debt
doctor to communicate with the Banks & Credit Bureau initially and further
to arrive at a resolution for your issue.

We can do following for you:

1.We will purchase a detailed CIBIL report (CIR) on your behalf.
2.We will be analyze your Credit History & Credit Score.
3.A detailed plan will be drafted to resolve any discrepancies first i.e.,
(you might have paid all the dues to the financial institutions and
information in CIBIL is wrongly updated. We will fix the errors on your
credit report)
Then we will check about the defaults / overdue amount to be paid by you
to the financial institutions.
4.We will first check with you (since when you have defaulted or not paid
the amount to the financial institutions)
Then we will check with the bank about the closure amount.
After paying the closure amount to the creditors.
5.We will get you the closure letter/ No due certificate letter from the
bank.
6.We take the complete responsibility of the documentation for closure.
7.We also ensure the CIBIL update is done by the bank. And whichever
information’s are not updated in the report we will get it updated in the
report.
For the score to improve there must be running loan or credit card so we
will get you a pre paid card for the score improvement and monitor for the
score.
8.After updating all the records in CIBIL, your CIBIL will be cleared &
then loans should not get declined.
Once you enroll with us we will provide you a registration number valid
for lifetime.

As per our conversation over the phone regarding the issues related to
your cibil report,
We at debt doctor do” CIBIL MASKING”, clearing the old credit histories by
paying past dues to your various outstanding loans. Here first need to
talk to your bank, pay the old dues. Get NOC & No dues from the bank & ask
there for update your record into CIBIL & at the same time, and need to
contact CIBIL to correct the status for past mistakes. CIBIL will check
with the lenders & after getting the confirmation, they will remove the
settled or written off status from your report & then will update your
credit score also.

After you register with us, our Service team will get in touch with the
banks/ financial institutions related to your credit report, and initiate
this cibil masking procedure and negotiate and close the status, post
which our cibil team will work with you towards improving your track
record and ways to rebuild your credit score.

We can help you clearing these issues with our services and improve your
credit report and make you credit worthy.

Thanks & Regard
Vanitha.s

Debt Doctor Management Services Private Ltd.
ISO 9001;2008 Certified Company
Level 5,Leo Complex
44/45 Residency Cross Road
Bangalore-560025, INDIA
Direct # +91 80 30732225

cibil entry

One year back, I had settled a ICICI credit card without any problems. I have the settlement letter and cash paid challan with me.
The card limit was only 10000/-
Now when I apply for a new loan in a different bank, ICICI had posted that 5 lakhs is pending in cibil.
Somebody advice me as to what is the next step I should take.
Thanks everyone.

Inefficient Services

I am a HDFC salary account holder and I made an IMPS funds transfer on the 31st December, 2014 of 26,999 to an external account. My money was debited from the account and it has not yet been credited. I spoke with the customer service department and a supervisor named Pooja. She is the most irritating person you guys could have hired. She has just been arguing with me since then. I would want to raise this complaint against her and also regarding the fact that my money has not yet been available to me. I need my money to be transferred by today along with a compensation, since I had to pay my rent by taking money from somebody. This is not at all my fault. I raised a complaint regarding this and all this supervisor told me was that this transaction has been successfully done. When I insisted on the reference number she had no answer. I did not expect this from a bank like yours. I am really disappointed. I would like the bank to cover my distress and inconvenience by paying me my money back and also paying me a compensation. If I do not get a reply by today, this will be escalated to the Ombudsman team and I will not spare the team.

Requsted for EMI option but HDFC not doing so giving mental pres

I am unable to pay to my Hdfc bank credit card dues Rs. 2 lacs, please help me with the solution.
I am the HDFC BANK Credit Card holder from last 6 years. This is the first time I have arround Rs.2 Lacs pending with the credit card, I am asking to HDFC to convert it in to EMI from last 4 months, but HDFC bank CCE denieng my request again and again, charging additional charges like processing fee, late fee, Etc. I had cheated by somebody 1.5 lacs, I have FIR copy. I am the head of our family and also i have my entire family to support. I am in big trouble at this point of time.

I am doing a BPO job right now & its very very tough for me to pay the amount directly, the amount is increasing day by day. I am willing to pay the amount monthly basis, (EMI), HDFC bank neither providing EMI nor Loan option. They are threatening me to spoil my CBIL record. Request you to please take necessery actions ASAP otherwise I am going into vain.

Contact no. +91-9711149545
Email: nirala_qq [at] yahoo [dot] com, talam26 [at] gmail [dot] com
Name: Mohd Tauheed Alam

Payment Deduct Without Any Information

Dear Sir I was Open My New Account With HDFC Band Which Is Calling Classic Account In This Account Have 0 Maintenance I was Open My New Account With Rs 1 Lac Account No Is 16691930004213 , CHATTARPUR DELHI
Name Is Amit Kumar Singh
But Past 3 to 4 Mount Hdfc Bank Withdrawal Rs 561 Par Month When I Visit Hdfc Branch In Chhtar Pur New Delhi They Are Saying Sir Youre Account Is Now Convert In Max Account You Have Mentinace Mimimum Rs 25000 Par Month And When I Asking But Why Its Without Any Information They Are Saying You Can Close Youre Account Also Sir What Is This ?

Sir My Concern Is Without Any Email And Call Why It is Convert Max Account And Why You Deduct 561 Par Month At List Pls Inform Me Then I Will Menten My Account With Rs 25000 Par Month
So i Have Request Pls Return My All Mony I will Menten My Account Every Month With Minimum Rs 25000
Sir I Have Also Hdfc FD
And I Want Take Youre HDFC Life Plus Poly

So Sir Pls Refund My All Mony Pls

Thank
Amit Kumar Singh
A/C 16691930004213 , CHATTARPUR DELHI